Raul Doroteo

Scott, was extremely helpful. Very patient, listened to everything and answered to all our questions. We are happy he got us the best deal ever! Very patient, listened to everything and answered to all our questions. We are happy he got us the best deal ever! More

Report | Print

I adore the team of people who helped with my sale! This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabr This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabriela walked me through the features and cell phone connect. Raul started the sales process over the phone. He was prompt, courteous, responded to texts at night. I was in no rush to purchase and estimated it would take me a month to find a model and price that suited me. Amazingly, Raul and I had our first conversation on Tuesday and I drove home in my new car on Friday. Raul is knowledgable, courteous, kind, and never pressured me. (When I feel pressured to buy, I go someplace else.) Raul is an excellent front line for Toyota. Cassie led me through the process once I was on site. She is knowledgable, courteous, friendly and ensured that I always knew what was happening in the process as well as what was next. We also had great conversation while we were awaiting next steps. I never felt "alone". She also coordinated to ensure minimal wait time on another day when I was coming back to meet with Kristin. We spoke several times. She is an asset to Toyota. Kristin and I also hit it off right away. She walked me through the service options, answered my many questions, gave me time to consider options, and, also because of her patience and low pressure, I purchased multiple warranties/services, which I had never done on any previous purchases in my life. Gabriela is an expert at walking through car features. Methodical, knowledgable, patient (when the app was having issues). She also committed to following up on a gas mileage question (I am only getting 33 to 34 instead of 41/38). I felt like she really cared and plans to follow up. We had great conversation, she cared about my experience, and is another friend at Toyota. This entire team was outstanding!! More

Report | Print

Ricardo and his team members helped me find my first car at the dealership. Glad to take ownership of the BZ4X at the dealership. Glad to take ownership of the BZ4X More

Report | Print

Jonathan was great! He was helpful and informative, while keeping things low pressure! 100% would go back to him if we needed to. He was helpful and informative, while keeping things low pressure! 100% would go back to him if we needed to. More

Report | Print

The salesman at the dealership was absolutely outstanding—professional, knowledgeable, and genuinely focused on making sure I got exactly what I needed. He took the time to explain every detail, outstanding—professional, knowledgeable, and genuinely focused on making sure I got exactly what I needed. He took the time to explain every detail, answered all my questions with patience, and made the entire process smooth and stress-free. His honesty and friendly attitude really stood out, and it felt more like working with a trusted advisor than just making a purchase. I couldn’t have asked for a better experience. More

Report | Print

Toyota of Gladstone is a great dealership with an amazing, professional and courteous staff, who helped me get exactly what I was looking for without any hassle. I would highly recommend them to anyo amazing, professional and courteous staff, who helped me get exactly what I was looking for without any hassle. I would highly recommend them to anyone who is looking for a Toyota! More

Report | Print

Toyota Gladstone provided excellent service, friendly staff, smooth process, and top-quality RAV4. Highly recommend! Especially my service advisor Raul is the best customer service agent ever. staff, smooth process, and top-quality RAV4. Highly recommend! Especially my service advisor Raul is the best customer service agent ever. More

Report | Print

Very courteous employees. They made the process very smooth. We came back several times to make sure we got the car we wanted and everyone was very patient with us. They made the process very smooth. We came back several times to make sure we got the car we wanted and everyone was very patient with us. More

Report | Print

Everything was pretty straight fotward. Dealership has largest sellection of autos. Follow up after has been sxcellent Dealership has largest sellection of autos. Follow up after has been sxcellent More

Report | Print

From the moment I walked in, he was professional, knowledgeable, and genuinely interested in helping me find the right car. He answered all my questions with patience, provided clear and honest infor knowledgeable, and genuinely interested in helping me find the right car. He answered all my questions with patience, provided clear and honest information, and never made me feel pressured. What really stood out was his attention to detail and willingness to go the extra mile—even following up after the sale to make sure I was happy. I highly recommend Raul to anyone looking for a smooth and trustworthy car buying experience! More

Report | Print