Raul was amazing.
Very thorough and knowledgeable, as well as patient. I would recommend Raul to anyone looking for a good experience car buying.
Very thorough and knowledgeable, as well as patient. I would recommend Raul to anyone looking for a good experience car buying.
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by Hoopz_2310
Other Employees Tagged:
Emileigh Coen
Dec 18, 2023 -
Toyota of Gladstone responded
Thank you so much for your heartwarming review! We're delighted to hear that Raul provided you with an amazing and thorough car-buying experience. Your recommendation means the world to us and serves as a testament to the dedication and knowledge that Raul brings to his work.
If you have any more feedback to share or if there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your trust in us and wish you many enjoyable journeys with your new vehicle!
Raul Doroteo doing great job !
!! Good service, good cars ! Keep this way! Happy Holidays! Thank you very much!!!
!! Good service, good cars ! Keep this way! Happy Holidays! Thank you very much!!!
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by minerva111
Other Employees Tagged:
David Chae
Dec 18, 2023 -
Toyota of Gladstone responded
We are thrilled to receive your positive feedback about Raul Doroteo's excellent service and the overall experience at our dealership. Thank you for taking the time to share your thoughts and for recognizing the quality of our cars.
Wishing you a joyful holiday season! If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
The dealership was good and was well explained to me.
Dealer was patient and kind to me.
Dealer was patient and kind to me.
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by Jeppy
Nov 30, 2023 -
Toyota of Gladstone responded
Thank you for sharing your positive experience with the dealership. I'm glad to hear that they provided a good explanation and that the dealer was patient and kind to you. If there's anything else I can assist you with, please don't hesitate to let me know. Welcome to our family.
Raul was extremely professional, accommodating, and
easygoing throughout the entire process of purchasing our vehicle. We felt zero pressure when we were down to talking numbers. He was upfront, honest
easygoing throughout the entire process of purchasing our vehicle. We felt zero pressure when we were down to talking numbers. He was upfront, honest, and answered all our questions to the best of his knowledge. Desk manager Khan and Brian from finance were also helpful, relaxed, and easy to work with. The only sour note with our experience was our encounter with internet sales manager Seth, who presented with a very abrasive and condescending tone. One needs to keep in mind that customers walk away with not only a vehicle purchased, but also with the overall salesman-customer encounter and lasting impression/experience, which even a long-term salesman like Seth did not keep in mind. However, Raul, who has less years in comparison, completely nurtured this concept, which helped to maintain our positive experience overall. Because of him, we are highly satisfied with our vehicle purchase, and we highly recommend Raul as your next salesman if you are looking to purchase a vehicle from Toyota of Gladstone.
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by laylaann.story
Other Employees Tagged:
Seth Dustin
, Muhammad Khan, Brian Sowers (finance)
Nov 25, 2023 -
Toyota of Gladstone responded
Thank you for taking the time to share your experience with us. We appreciate your detailed feedback about Raul, Khan, Brian, and Seth at Toyota of Gladstone. We're thrilled to hear that Raul provided you with a professional, accommodating, and easygoing experience throughout the purchasing process. It's our goal to ensure that our customers feel comfortable and supported.
We're sorry to hear about the less positive encounter with Seth, and we appreciate your understanding that each interaction contributes to the overall impression. We'll take your feedback into consideration as we continue to improve our services.
If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Toyota of Gladstone, and we look forward to serving you in the future.
It took them a while to realize I wanted a very specific
car, but they found the exact car.
car, but they found the exact car.
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by lanjim442
Nov 22, 2023 -
Toyota of Gladstone responded
We appreciate your patience and understanding as we worked to find the exact car you were looking for. Our goal is to ensure our customers are satisfied with their vehicle choices, and we're glad to hear that we were able to locate the specific car you wanted. If you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Toyota of Gladstone!
We enjoyed working with Raul Doroteo.
Raul is knowledgable, professional and was very patient with us.
Raul is knowledgable, professional and was very patient with us.
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by EWA_BLESZINSKI
Nov 09, 2023 -
Toyota of Gladstone responded
Thank you for choosing Toyota of Gladstone and for sharing your positive experience working with Raul Doroteo. We're delighted to hear that Raul's knowledge, professionalism, and patience made your car-buying experience enjoyable. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business, and we hope you're enjoying your new vehicle! Safe travels!
Raul was amazing to work with.
Super patient and knowledgeable about helping me find my next car. I am extremely happy with my car purchase experience. Highly would recommend comin
Super patient and knowledgeable about helping me find my next car. I am extremely happy with my car purchase experience. Highly would recommend coming to Toyota of Gladstone if you're looking to purchase a car!
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by meggs_l
Other Employees Tagged:
David Chae
Oct 12, 2023 -
Toyota of Gladstone responded
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Great experience!
Love my car. The salesperson was extremely helpful without being pushy. Once again, LOVE MY CAR.
Love my car. The salesperson was extremely helpful without being pushy. Once again, LOVE MY CAR.
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by chislope
Other Employees Tagged:
Everyone was great.
Aug 01, 2023 -
Toyota of Gladstone responded
Thank you so much for sharing this with us! Welcome to our family and please let us know if you need anything at all.
Nice active place seemingly filled with pleasant people.
Enjoyed our experience and very much hope our new acquisition will last the test of time.
Thanks to all including Bradley, Raoul and super enjoyed
Enjoyed our experience and very much hope our new acquisition will last the test of time.
Thanks to all including Bradley, Raoul and super enjoyed John Hill.
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by wsmcalpine
Other Employees Tagged:
Bradley Davis, John Hill superstar!!
Jul 30, 2023 -
Toyota of Gladstone responded
Thank you for your business!
Jul 31, 2023 -
wsmcalpine responded
Forgot to mention Matthew in finance. He was very helpful and walked us through the available options. super nice guy too. Thanks for a very pleasant experience.
They were super helpful and willing to work with me to
get the best deal
get the best deal
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by Andres
Jul 22, 2023 -
Toyota of Gladstone responded
Andres, thank you very much for your business!