Raven Lawson | Page 4

The dealership is well organized and the staff is very knowledgeable and easy to deal with especially Raven knowledgeable and easy to deal with especially Raven More

by brettdalia Verified Customer Verified Customer

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I was presented with a Hyundai Kona SEL and, based on that presentation, proceeded with the purchase. However, after signing the paperwork and taking possession of the vehicle, I was shocked to discover that presentation, proceeded with the purchase. However, after signing the paperwork and taking possession of the vehicle, I was shocked to discover that the car I received was significantly more basic than what was originally shown and discussed with me. This discrepancy between the vehicle presented and the one delivered was completely unexpected and deeply disappointing. I expected transparency and integrity in the sales process, and this experience has left me feeling misled. I urge you to review how this situation occurred and take steps to ensure other customers do not face similar surprises. More

by DRRMPW Verified Customer Verified Customer

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They jacked up the financing by making the extended warranty 4 & 6k basically 10k above average. To get my money back within the same month of purchasing it was a nightmare. I couldn’t do it through th warranty 4 & 6k basically 10k above average. To get my money back within the same month of purchasing it was a nightmare. I couldn’t do it through this dealer because Gerard was drilling the idea of bagging 3k for canceling it early with a prorate fee. When prorate fees were never initially discussed with me and it was a big bluff. I am glad I was able to contact Hyundai to get my refund claim processed. Financing team here I would not trust because I spoke with another finance manager and they admitted to high price/acknowledged the confusion of prorate fees and then later on agreed there is a 3k prorate fee just to cover Gerard’s back. Very unprofessional. Not to mention Gerard spoke comfortably about his colleagues personal accident which was inappropriately said. More

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A++ customer service. My brother and I Leased two cars from Raven back in late 2022. Best experience we ever had at a car dealership. Raven is very kind , knowledgeable an My brother and I Leased two cars from Raven back in late 2022. Best experience we ever had at a car dealership. Raven is very kind , knowledgeable and helpful. I needed one of the lease agreements (which I could not find anywhere after almost two years) so I contacted Raven and she acquired another copy for me, thank you Raven! We were planning on buying one out and trading in another for a new car but due to unfortunate circumstances I’m left with only being able to keep one car. I Will be going back to Raven to discuss end of leases when the time comes! Highly recommend this dealership for anyone looking for a new Hyundai!! More

by RICHIEGELORUM Verified Customer Verified Customer

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Raven, our salesperson, was great to work with. Promised me she would be able to get me the car I wanted even though they didn't have the one I wanted in their inventory, and she came through as pr Promised me she would be able to get me the car I wanted even though they didn't have the one I wanted in their inventory, and she came through as promised. I was very impressed with her knowledge of the car when she delivered it to me. I can highly recommend her, and would definitely use her again. More

by kglobus Verified Customer Verified Customer

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Always a great sales experience at this dealership. This is the second car I have leased here. This is the second car I have leased here. More

by cdella Verified Customer Verified Customer

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Amazing service, friendly staff, clean waiting area and they did my car in a timely manner. Hyundai of 110 is great. they did my car in a timely manner. Hyundai of 110 is great. More

by Townsendeva16 Verified Customer Verified Customer

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The sales person I worked with, Raven Lawson is the reason why I leased another Hyundai. I was not planning on getting another Hyundai because I really disliked the Venue I had previously leased. Thi reason why I leased another Hyundai. I was not planning on getting another Hyundai because I really disliked the Venue I had previously leased. This experience was very different Raven made your brand look good. More

by tazzlatifi Verified Customer Verified Customer

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Dealership is an inviting and comfortable place to go to. Everyone is very helpful. It’s modern and clean. to. Everyone is very helpful. It’s modern and clean. More

by carole58 Verified Customer Verified Customer

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Great service and follow up. Quick check in. thorough explanation of services. great to get my NYS inspection covered. My sales person Raven checked in to see how I'm loving my Quick check in. thorough explanation of services. great to get my NYS inspection covered. My sales person Raven checked in to see how I'm loving my Kona. More

by mcc2566 Verified Customer Verified Customer

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