Ravi Sapkota | Page 4

Ravi was great!!! He was willing to provide us with any information we needed, but he also didn't drag things out. Our purchase was quick, exceptionally well-priced, and enjoyable. I would highly recommend information we needed, but he also didn't drag things out. Our purchase was quick, exceptionally well-priced, and enjoyable. I would highly recommend Ravi to anyone! More

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My wife and I had a clear idea of what we were shopping for and R&S mazda had 2 cars that were on our list. We were fortunate to have Ravi approach us in the car lot and to show us the 2 cars in addition t for and R&S mazda had 2 cars that were on our list. We were fortunate to have Ravi approach us in the car lot and to show us the 2 cars in addition to showing us other options. Ravi wasn't pushy, eager or full of air. He was very accommodating and was easy to talk/work with. After a few "back & forths" we met on a number and moved forward with the purchase. I made a few requests before the purchase of the vehicle, and he said he'd look into it. The next day my wife spoke to Ravi's manager and everything that was on my list was taken care of! (i was expecting to call the dealership if they questioned any of my requests...was a relief that i didn't have to) The only drawback of this experience was the waiting time for finance to prepare the documents for me to sign. We had our 10 month baby with us so you can imagine how trying it was to be patient for 30 min or so. thank you Russell & Smith Mazda! More

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We had been to another Mazda dealership in Houston and weren't satisfied with the customer service. Working with Ravi was a pleasure. He was courteous, respectful, patient, and professional in working w weren't satisfied with the customer service. Working with Ravi was a pleasure. He was courteous, respectful, patient, and professional in working with us to lease our new Mazda6. It's a beautiful car! I love the way it drives and all the great features available. We are very pleased with your dealership and will recommend friends to you if they're in the market for buying a new car!!! Thank you so much for all you have provided to us-we can't say enough about our car-very classy and we're so proud to drive it!!! More

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I came in looking at the Mazda 3, and I was immediately welcomed to the dealership. Ravi really helped me out during the test drive because he was very knowledgeable about the car. I was able to purchase t welcomed to the dealership. Ravi really helped me out during the test drive because he was very knowledgeable about the car. I was able to purchase the car the same day despite having some credit issues. These issues were quickly resolve and I'm so happy with my purchase! More

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I was so pleased with the sales person "Ravi" who helped me. He was very patient, kind ad professional. His knowledge of the car's features was a big factor in my final choice of the Mazda. R who helped me. He was very patient, kind ad professional. His knowledge of the car's features was a big factor in my final choice of the Mazda. Ravi spent a lot of time explaining the technology features of my car, which I greatly appreciated. Great Service!! More

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I visited the facility to trade in a beautiful, gently used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informa used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informative, professional, and willing to work with us on a fair deal. I did visit another Houston area Mazda dealership and had a less than satisfactory experience and a far more expensive sale price offer. The staff at Russell Smith presented themselves as honest businessmen with a desire to earn my trust. I did not receive a hyped sales pitch and I felt comfortable negotiating all my options. I would highly recommend the staff at Russell Smith for your next car buy. Integrity, professionalism, product knowledge, friendly support, and straightforward are words describe Russell Smith Mazda. More

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I don't care for the car buying process very much, but the gentlemen here were very helpful and friendly. I will recommend this dealer to family and friends. but the gentlemen here were very helpful and friendly. I will recommend this dealer to family and friends. More

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Definitely one of the best experiences I've had buying a car. Ravi & Santos were easy to work with. Ravi spent alot of time explaining the vehicle equipment after the deal was done. Everything went buying a car. Ravi & Santos were easy to work with. Ravi spent alot of time explaining the vehicle equipment after the deal was done. Everything went very smoothly. I've purchased many cars and there is always something that goes wrong, but not in this case. This was a pleasure! More

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Ravi was knowledgeable in all areas of the vehicle and made the car buying experience comfortable. The financial manager was also good about negotiating the monthly price, which was a big determining fac made the car buying experience comfortable. The financial manager was also good about negotiating the monthly price, which was a big determining factor in buying the vehicle. I would definitely recommend this dealership to anyone wanting a new Mazda. More

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My best definition for Mr. Ravi Sapkota is that he's not a Sales person, he is a Person that does the sale. He was never pushy, always listening to my points and responding my questions. From end to e not a Sales person, he is a Person that does the sale. He was never pushy, always listening to my points and responding my questions. From end to end, the selling and owning the new CX5 was an awesome experience. I have also to acknowledge the New Car Sales Manager Mr. Santos Cabrera. A very hands-on, client friendly professional. I recommend this dealership to anyone who's seeking a great car, a great deal, and great service. More

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