Ray Abdi | Page 8

Excellent Customer Service! Everyone at Honda on Grand provided great customer service and made me feel welcomed. If in the future I need another vehicle, I will definitely be ba Everyone at Honda on Grand provided great customer service and made me feel welcomed. If in the future I need another vehicle, I will definitely be back. More

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Best car purchase experience I've had Professional and straight forward . The entire staff was a pleasure to deal with. I was amazed at how simple the process was. I strongly recommend thi Professional and straight forward . The entire staff was a pleasure to deal with. I was amazed at how simple the process was. I strongly recommend this dealership. Danny Estevez and Ray Abdi were great. More

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Multiple car options and a great manager and staff They have many options available in my Honda CR-V EX. I got the color I was looking for. Jakob from the staff really helpful. Ray, the manager, consid They have many options available in my Honda CR-V EX. I got the color I was looking for. Jakob from the staff really helpful. Ray, the manager, considered our deal and agreed to us very quickly. Overall a very good experience. More

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Excellent customer service great customer service this is my 4th car with them happy with the service. Igor the salesman was great helped me with my decision. Definitely the bes great customer service this is my 4th car with them happy with the service. Igor the salesman was great helped me with my decision. Definitely the best More

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Great price, good service, long wait time Really aggressive pricing on a brand new 2016 Odyssey EX-L. Was very happy with our purchase, and the staff all seemed very friendly and helpful. T Really aggressive pricing on a brand new 2016 Odyssey EX-L. Was very happy with our purchase, and the staff all seemed very friendly and helpful. The process was mostly hassle-free, though we did end up being at the dealership for almost five hours (9:45 AM-3:30 PM) through lunch with no food provided or readily available. This is obviously not something that a dealership is obligated to take care of, but it would have been a well-received gesture, especially for a young family who is making a new car purchase and somewhat locked into staying put for an extended amount of time. We have a three year old, so things got a little dicey towards the end. This is perhaps something the team could be a bit more attentive to. We found a few scuffs/scratches on trim pieces when we were getting ready to leave. Both Ray and David were incredibly helpful in resolving the issue. We do have to bring the vehicle back to have the pieces swapped out, which is a minor annoyance, but I was grateful for their eager assistance. Despite the long wait I was very happy with the process. In the day or two following the purchase the team has been super responsive to a number of questions and requests. I would definitely recommend Honda on Grand. More

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Leased new 2016 CRV All was perfectly executed, no surprises. Greatest professional experience I've ever had outside my own profession. I am a Local 130 Chicago licensed All was perfectly executed, no surprises. Greatest professional experience I've ever had outside my own profession. I am a Local 130 Chicago licensed plumber. More

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Bait and Switch I attempted to purchase a car from Honda on Grand, but the dealership is the epitome of why people do not trust car dealers. Completely dishonest. The I attempted to purchase a car from Honda on Grand, but the dealership is the epitome of why people do not trust car dealers. Completely dishonest. They pulled a classic bait and switch between the car I requested online and the one at the dealership. There are too many other reputable Honda dealerships in the western suburbs to waste your time with these folks. Buyer beware. More

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Great service. Friendly and knowledgeable staff The team at Honda on Grand is great. They are willing to answer any and all questions. They are extremely knowledgeable and can offer advice where you The team at Honda on Grand is great. They are willing to answer any and all questions. They are extremely knowledgeable and can offer advice where you need it. This was my first car so I was a bit apprehensive but I felt very at ease. I would definitely recommend this dealer to anyone looking for a car. More

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very good My husband and I purchased a new Honda Civic EXL and very satisfied with the experience from Grand Honda and this is the third car we purchased from t My husband and I purchased a new Honda Civic EXL and very satisfied with the experience from Grand Honda and this is the third car we purchased from there. More

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Very Satisfied! My husband and I purchased a new vehicle over the weekend. From start to finish, we're very happy with our experience. Thanks Honda on Grand! My husband and I purchased a new vehicle over the weekend. From start to finish, we're very happy with our experience. Thanks Honda on Grand! More

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