Ray Cotto | Page 4

My partner and I have been looking for a second vehicle for a long time, but sporadically. It wasn’t an emergency so we did a lot of research and narrowed down our search to a few vehicles we were interest for a long time, but sporadically. It wasn’t an emergency so we did a lot of research and narrowed down our search to a few vehicles we were interested in. We were essentially looking for what anyone else is-the best mix of features, style, condition/mileage, warranty, price, and also experience.We decided we’d like an Atlas or Atlas Cross Sport. After spending far too much wasted time and energy at the VW downtown Chicago, we weren’t giving up on an Atlas overall but we were completely over the whole experience buying and took a break. (Yes, it was that bad.) Without going on about our negative experiences, we can easily say our experience at this VW location was phenomenal. We had the cars we requested waiting for us before we arrived. Matt the manager was awesome and Ray our salesman was warm, funny, and a joy to be around. He was also super patient and kind to us while we were considering a few options and then essentially flipped the budget and our needs. Every employee here was friendly and respectful. I really carefully consider my options for big purchases but when I know something is right, it’s right- everything about our vehicle purchasing experience felt *right*. Thanks Ray and everyone at Scala VW! More

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Went in looking for a car and met Ray Cotto and Matt. All I can say it was the best experience I could ask for. They were friendly, professional and listened to all my needs... and I walked out with the All I can say it was the best experience I could ask for. They were friendly, professional and listened to all my needs... and I walked out with the car I wanted. More

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Ray cotto sold my Atlas today. He and Austin were awesome. Super helpful. Very knowledgeable, worked with me. He and Austin were awesome. Super helpful. Very knowledgeable, worked with me. More

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I’ve purchased multiple vehicles from this dealership, and working with Ray again only reinforced why I keep coming back. He was patient, straightforward, and genuinely focused on helping me make the righ and working with Ray again only reinforced why I keep coming back. He was patient, straightforward, and genuinely focused on helping me make the right decision — not just closing a deal. What I really appreciated was the transparency. We walked through everything honestly, including the good and the not‑so‑good, and there was never any pressure or games. He took the time to answer questions, explain options clearly, and respected my priorities throughout the process. Buying a car can be stressful, but [Name] made it feel calm and collaborative. If you’re looking for someone who values long‑term relationships and treats you with respect, I’d absolutely recommend asking for him. More

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Ray and Rob did a great job - communication was easy and quick, it’s why I’ve been a 4x repeat customer with City VW! quick, it’s why I’ve been a 4x repeat customer with City VW! More

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Ray was great and took car of my way and I on separate occasions within 3 months of one another. Thanks for the professionalism with a smile occasions within 3 months of one another. Thanks for the professionalism with a smile More

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ray cotto was great , it was quick friendly and I walked out happy. With my new car. out happy. With my new car. More

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Great experience great people . I'd recommend them to family and friends. Thank you very much. I'd recommend them to family and friends. Thank you very much. More

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Great service ! Highly professional! Explained all the features of my vehicle and I was able to get my new car! Highly professional! Explained all the features of my vehicle and I was able to get my new car! More

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Ray Cotto was amazing at City VW of Chicago. Pleasure to work with and the smoothest car buying process that I've ever experienced...and I've bought many many cars. Thanks Ray, you're the best! Pleasure to work with and the smoothest car buying process that I've ever experienced...and I've bought many many cars. Thanks Ray, you're the best!!! More

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