Had a great experience with Ray today.
Saw great options, good conversation, and we got the deal done. No nonsense. Highly recommend.
Saw great options, good conversation, and we got the deal done. No nonsense. Highly recommend.
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by andrewseaton
Mar 14, 2026 -
City Volkswagen of Chicago responded
It’s wonderful to hear that Ray guided you through the used Volkswagen options and helped wrap up the deal smoothly. We appreciate your recommendation, and we’re here if you need anything else down the road.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray Cotton was very helpful and not pushy.
He got me a great deal and was understanding through the process.
He got me a great deal and was understanding through the process.
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by Gcoyne0
Mar 08, 2026 -
City Volkswagen of Chicago responded
We’re delighted Ray provided helpful, no pressure support throughout your purchase. Congratulations on your new Volkswagen Jetta, and we’re glad you found a deal that fit your needs. Enjoy every mile in your new ride!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Edgar was extremely helpful, pleasant and knowledgeable
throughout this process. He worked to get me the best deal possible and was very professional. I would highly recommend him and the City VW of Chicag
throughout this process. He worked to get me the best deal possible and was very professional. I would highly recommend him and the City VW of Chicago team.
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by Blgreen6295
Mar 04, 2026 -
City Volkswagen of Chicago responded
It’s wonderful Edgar provided a pleasant and knowledgeable buying experience. Congratulations on your used Volkswagen Atlas and thanks for recommending our team. We look forward to your next visit.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Okay so let me start with this was my second time dealing
with Ray, the first time was amazing but I couldn’t get what I wanted and didn’t settle! I came back smiling and told Ray “I’m ready” he made sure I
with Ray, the first time was amazing but I couldn’t get what I wanted and didn’t settle! I came back smiling and told Ray “I’m ready” he made sure I got exactly what I needed and more! This was an amazing experience I’d recommend him to anyone! I’m 110 percent satisfied.
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by rosehampton
Mar 03, 2026 -
City Volkswagen of Chicago responded
Thank you for coming back to work with Ray and letting us know how happy you are. We’re delighted he helped you find exactly what you wanted in your new Volkswagen. Your referral means a lot and we look forward to helping you again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
We leased a car from Ray Cotto - Ray is a smart, genuine
guy who has his clients best interests at heart. We had a fantastic experience leasing from him and his manager, Rob. Couldn't more highly recommen
guy who has his clients best interests at heart. We had a fantastic experience leasing from him and his manager, Rob. Couldn't more highly recommend Ray, Rob, and City Volkswagen of Chicago!
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by tinamramos
Feb 26, 2026 -
City Volkswagen of Chicago responded
Thank you for recommending Ray and our team so highly. Congratulations on your new Volkswagen Atlas. We’re glad Ray provided genuine guidance and made the leasing process fantastic.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ramon "Ray" Cotto was amazing!
Great customer service skills! 100% recommend. Come Ray at City BW
Great customer service skills! 100% recommend. Come Ray at City BW
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by moralesperezc17
Feb 25, 2026 -
City Volkswagen of Chicago responded
It’s fantastic to hear that Ray delivered exceptional service during your used Volkswagen purchase. Your recommendation means a lot to us. We appreciate your support and look forward to assisting you again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I went in to look at a 2016 Jetta after only giving them
only about 10 minutes of warning. Unfortunately, that car had already sold, but Ray offered to show me a 2020 Passat instead. The car was in beautifu
only about 10 minutes of warning. Unfortunately, that car had already sold, but Ray offered to show me a 2020 Passat instead. The car was in beautiful condition, and I wound up leaving with it. I absolutely expected to be stressed looking for/buying a car, but Ray was very kind and helpful. Overall, I had a very pleasant experience, and I am so relieved I was able to find such a great option here.
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by mcbaughman05
Other Employees Tagged:
Wayne Taylor
Feb 22, 2026 -
City Volkswagen of Chicago responded
We’re glad Ray was able to show you that 2020 Volkswagen Passat on such short notice and that its condition met your expectations. It’s wonderful to hear the buying process felt stress-free and pleasant. Enjoy your new Passat, and please reach out if there’s anything else we can do for you.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I went to a Volkswagen Store in the Southside and
Washington there for 1/2 hr and not one person atended to me. So I left. I looked online to se who had the best reviews and City VW Chicago had the b
Washington there for 1/2 hr and not one person atended to me. So I left. I looked online to se who had the best reviews and City VW Chicago had the best reviews. Ray Cotto was the icing on the cake. He found the perfect fit for me .A Atlas Cross Sport. Ray is so friendly and funny. Great overall experiencia
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by durvinmc
Feb 22, 2026 -
City Volkswagen of Chicago responded
We’re glad you discovered us and that Ray found the ideal Atlas Cross Sport to fit your needs. Thank you for the five-star rating and your kind feedback. We look forward to helping you again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I had a great experience.
Ray was a great help and got me a great deal on a certified pre owned car. Everything was quick. I am happy with my new car. Highly recommend!
Ray was a great help and got me a great deal on a certified pre owned car. Everything was quick. I am happy with my new car. Highly recommend!
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by HndezLily11
Feb 21, 2026 -
City Volkswagen of Chicago responded
We’re delighted to hear Ray made your purchase smooth and efficient. Thank you for recommending us and noting how quickly you secured your certified pre-owned Volkswagen Taos. Enjoy your new Taos!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Just purchased my first VW cross sport from Ray Cotto at
City VW of Chicago. Transaction was smooth, Ray is great! David also helped with making sure the Atlas was good
City VW of Chicago. Transaction was smooth, Ray is great! David also helped with making sure the Atlas was good
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by Lbeg123
Feb 20, 2026 -
City Volkswagen of Chicago responded
We’re thrilled to hear how smoothly your VW Cross Sport purchase went. Ray appreciated the chance to assist you and DAVID enjoyed confirming your Atlas was ready for the road. Congratulations on your new Volkswagen and thanks for sharing your experience.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com