Ray Jando | Page 2

After chatting via online about a specific auto and confirmed price and availability we went to look/buy the car. When we arrived Ray met us at the door and we announced we chatted ahead that we were confirmed price and availability we went to look/buy the car. When we arrived Ray met us at the door and we announced we chatted ahead that we were coming to see an advertised car and showed Ray the screenshot of the car which includes price and VIN number to include buying disclaimers that we did read aforehand. Ray verified the price was correct and that he had pulled the car up front already. After a very long song and dance Ray finally said an employee pricing discount was built into all GM advertisements regarding auto sales. Ray told us we were not eligible for the discount and could not show us anything about that in writing when asked. This marked the price up significantly. We also asked to use Consumers credit Union as a financer. Ray told us Consumers wanted a huge down payment. The end result was that we were issued a different car with a completely different VIN number than we initially showed him. We did not verify the VIN number because we had no idea that we needed to. Paid more than was advertised by several thousand dollars and Consumers Credit Union staff confirmed they were not solicited to do the financing. This financial harm and mental assault is not to be forgiven. I contacted GM, MS Barra, which resulted in "Michael" calling me to tell me that GM took no responsibility whatsoever. That call only served to tell me that MS. Barra doesn't care and will not be bothered about customers being lied to and treated badly. More

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Ray and Alex were great people to work with. They were extremely helpful and gave us plenty of to talk about the car and the deal. They were extremely helpful and gave us plenty of to talk about the car and the deal. More

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Very friendly and welcoming with good customer service. They were very thorough in their paperwork and purchasing process. They were very thorough in their paperwork and purchasing process. More

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Ray jando was amazing. He got me my vehicle in a good time. He took good care of me too. I'm very happy with his service. See him. He got me my vehicle in a good time. He took good care of me too. I'm very happy with his service. See him. More

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Ray was great to work with! He helped us understand everything and was straight forward! He helped us understand everything and was straight forward! More

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Ray was amazing to work with, and he was very helpful in making sure we got the best deal! I highly recommend Ray! making sure we got the best deal! I highly recommend Ray! More

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Salesperson knowledgeable about product. Friendly and personable. Answered all questions and gave great suggestions. Listened to my concerns. Quick sales easy check out process. Friendly and personable. Answered all questions and gave great suggestions. Listened to my concerns. Quick sales easy check out process. More

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Professional and easy to deal with Ray was respectful of our time, will definitely return in the future. our time, will definitely return in the future. More

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Ray Jando was amazing. He took his time with me and my car. I wasn’t familiar with it too much but after his show, I was so in love. Thank you so much ray for the work you He took his time with me and my car. I wasn’t familiar with it too much but after his show, I was so in love. Thank you so much ray for the work you put in with me. See him if you know what’s good for you More

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Ray is very awesome sales man. He did me right and I couldn't be any happier. Love you dude He did me right and I couldn't be any happier. Love you dude More

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