Ray Moore | Page 15

Roush is always my first stop when car shopping. I first tried Roush Honda almost 30 years ago and that is the only place I've bought cars since. All of the employees I have encountered have always b I first tried Roush Honda almost 30 years ago and that is the only place I've bought cars since. All of the employees I have encountered have always been very responsive to my needs and extremely easy to work with. I usually deal with Richard Beard and I have complete trust and confidence in our dealings. It has always been like working with a close friend. Recently my wife totaled her CRV and we found one on line that I knew would not last long so we immediately went to Roush. Rich happened to not be working that day so we dealt with another salesman named Ray Moore. There was no surprise that dealing with him was no different from dealing with Rich. The transaction was completed and we received the car the next day. He even took care of calling the car rental company and returning our rental car. I have always recommended Roush and some people "price shop" and go somewhere else. The service during and after the sale is well worth any slight price difference and everyone I have sent to Roush agrees. More

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Great Dealership! I bought a used 2008 Honda Accord from Roush about 5 days ago. This being the first time I bought a car on my own, they couldn't have made this proces I bought a used 2008 Honda Accord from Roush about 5 days ago. This being the first time I bought a car on my own, they couldn't have made this process any easier. My salesman, Ray Moore, was very helpful and knowledgeable about the inventory and about the buying process. My finance person, Christina Baird, was very helpful as well. I also had a little electrical issue with one of the door locks and even though the vehicle was "As-Is' when I bought it, Roush still covered the expense for me to get it fixed. Overall a very pleasant experience. No games, no hassle. I will definitely be back for my next purchase! More

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Great Dealership! Very professional and honest! I would highly recommend going to this dealership before you purchase a vehicle. Our salesman was not pushy at all and made me and my wife both feel I would highly recommend going to this dealership before you purchase a vehicle. Our salesman was not pushy at all and made me and my wife both feel comfortable. Great job by the whole Roush team, including our finance person (Chrisi Baird). My wife said when we left, "that was too easy and I don't feel like we just fought a war!" Good, honest dealership! Great job Ray, we'll be back for our next car. More

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Thorough, easy, efficient, friendly Ray Moore was our salesman. He was very respectful of our time (I'm not into the length sales pitches when buying a car). He was upfront, honest, frie Ray Moore was our salesman. He was very respectful of our time (I'm not into the length sales pitches when buying a car). He was upfront, honest, friendly, and let us make the decision. He had everything ready to go when we made the final sale & I enjoyed my experience with him. Very comfortable and knowledgeable. I would recommend this dealer to anyone looking for a great car & comfortable sales experience. More

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Team Effort After finding out that my vehicle needed a replacement engine, the team of employees (identified below) helped me understand my options and were helpf After finding out that my vehicle needed a replacement engine, the team of employees (identified below) helped me understand my options and were helpful in my decision to purchase a vehicle from Roush. Though I didn't expect to buy a replacement vehicle so soon, the Honda team made it less agonizing to go through the process. I would like to especially note Ericka Smiley for all her help as liaison between me and the sales and the service organization. She is a plus to have at Roush Honda. More

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2015 Toyota Corolla From my initial visit to 2 days later when I drove off the lot with a 2015 Toyota Corolla, I felt in good hands as the entire team at Roush Honda took From my initial visit to 2 days later when I drove off the lot with a 2015 Toyota Corolla, I felt in good hands as the entire team at Roush Honda took care of me & assisted me in my purchase. Richie was charasmatic & gentle (without being that overwhelmingly, pushy salesman) talking with me about different options I could explore to make sure I got all of what I needed while making this purchase. When I certainly back in, Ray & Matt got me off to a great start & allowed me to do a thorough test drive. & Tim made all the paperwork a breeze! A week later, I couldn't be happier - thanks to the great team at Roush Honda!(: More

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New car Ray was very helpful & didn't pressure me into anything like other dealers like to do. Absolutely love my car & I'm glad Ray found this for me :) Ray was very helpful & didn't pressure me into anything like other dealers like to do. Absolutely love my car & I'm glad Ray found this for me :) More

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Outstanding Customer Service, Low Pressure experience From the time of our arrival to our departure, we were assisted by helpful, low pressure sales personnel and other staff. Responding to an add for a u From the time of our arrival to our departure, we were assisted by helpful, low pressure sales personnel and other staff. Responding to an add for a used Toyota on AutoTrader, we called the dealership to check out the availability of the vehicle. We were directed to salesman Ray Moore. Since our trip to Roush Honda was approximately 125 miles away, we expected they would use the distance to their advantage in the negotiating process, extending it out to a long, painful experience. However, we found the negotiating process to be low pressure, fair, and relatively quick. Ray was courteous, and gave us the time and freedom to test drive and check out the vehicle at our own pace with no pressure. The vehicle was nicely detailed and we found interaction with other staff (Sales Manager and Finance) to be a pleasant experience. We are very happy with our purchase and buying experience with Roush Honda and highly recommend them to anyone considering a new or used car purchase. More

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