Ray Novak | Page 3

ALLIYAH IS DEFINITELY AN ASSET TO THE COMPANY. VERY KNOWLEDGEABLE AND VERY HELPFUL. SHE SHOULD BE COMMENDED FOR HER HELP. WONDERFUL PERSON ALL AROUND. VERY KNOWLEDGEABLE AND VERY HELPFUL. SHE SHOULD BE COMMENDED FOR HER HELP. WONDERFUL PERSON ALL AROUND. More

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Total lack of communication on management part. My son was going to buy a new Gladiator, told everything was approved, $22k for his trade and needed co-signer's signature on title before picking up My son was going to buy a new Gladiator, told everything was approved, $22k for his trade and needed co-signer's signature on title before picking up. Signed all the paperwork on 21 Jul and they tried to give him $3k less on his trade. Finance guy didn't even explain any of the numbers. Notified the day of pick up (22 Jul) that financing was not approved and that the income submitted was biweekly instead of monthly. Following Monday, son receives an email from Ray Novack congratulating him on his new purchase. Then he gets another email from Ray Novack on 5 Aug about enjoying his new Gladiator and explaining the service department. How far out of touch can someone be? I emailed Ray Novack and he didn't reply or acknowledge. More

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Josh is absolutely amazing to work with (he’s in the Honda department) but will go above and beyond for you and get you any car you want! He’s an amazing person! I’ve gotten multiple cars from Josh and Honda department) but will go above and beyond for you and get you any car you want! He’s an amazing person! I’ve gotten multiple cars from Josh and have referred all of my clients from my salon to him! I can’t say enough amazing things! More

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Thanks for another great deal on our 2023 Jeep Grand Cherokee. Wesley, Ray and Mark made the process quick and easy. Thanks for the follow up email and call checking to see if we had any question on the Cherokee. Wesley, Ray and Mark made the process quick and easy. Thanks for the follow up email and call checking to see if we had any question on the Jeep. Hope to deal with all of you again ! More

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Ryan was very professional, informative, and down to earth. Best experience at a car dealership I ever had hands down. earth. Best experience at a car dealership I ever had hands down. More

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Best experience buying a car. Brian was the best and walked us along the financing end of it like a pro. Brian was the best and walked us along the financing end of it like a pro. More

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The customer service was top notch. Answered every question and was ver helpful through the whole process Answered every question and was ver helpful through the whole process More

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I had an awesome experience purchasing a Jeep Wrangler from MotorWorld. The staff / service was amazing . I would definitely go back for any future purchases. from MotorWorld. The staff / service was amazing . I would definitely go back for any future purchases. More

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I bought a 2022 Jeep Grand Cherokee Summit Reserve there. The salesman was great, so this is not a review about the sales. This is about what happened after. I paid for a lien to be placed on the title as I The salesman was great, so this is not a review about the sales. This is about what happened after. I paid for a lien to be placed on the title as I did financing through my private lender, and the title came directly to me without the lien. I delivered the title to my lender, and now I am expected to pay a $87 lien fee to put the lien on it. I tried calling Motorworld to get them to fix this issue that they caused due to someone in their business office failing to rectify the situation. I called the Finance manager 4x and left voicemails, and I called the Brand Manager 2x and left voicemails each time with no call back. The credit union has called as well, with no call back. Totally unprofessional. I'd stay away from this dealership. More

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We recently purchased a Jeep through Ray Novak. I went back and forth with him for a couple weeks asking questions before ultimately deciding to purchase. Ray was very easy to work with. He ans I went back and forth with him for a couple weeks asking questions before ultimately deciding to purchase. Ray was very easy to work with. He answered any questions that we had, and let us know that he was just a phone call away if we had any other questions, while never coming across as pushy or direct. As soon as our Jeep arrived, he called me and asked when we would like to come and pick it up. Upon arriving at the dealership, he came out and greeted my family. He introduced us to Jack Coen (Sales) and Rick Kester (Finance) who assisted in the process. Rick went over different finance options with us, and never tried to pressure us one way or another. In the end, Jack and Ray came out and went over the different options and features of the Jeep, taking the time to show us how certain features worked. They seemed genuinely happy and excited for us. All three guys were professional, but more importantly, they were friendly and down to earth people. I would highly recommend these guys for your next purchase, and I know that we will be returning to them for our next purchase as well. More

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