Ray Taylor | Page 14

Appointment system totally inadequate. I waited 30 minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unaccepta minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unacceptable wait time. More

by glevier1050 Verified Customer Verified Customer

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Ray was so professional. He helped get my service done in a timely manner despite it being a very busy Friday morning before a holiday weekend. a timely manner despite it being a very busy Friday morning before a holiday weekend. More

by DOUG91 Verified Customer Verified Customer

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Rob is best. He is always cheerful and such a delight to work with. He is knowledgeable and recommends the service my car needs! I have never left unhappy. work with. He is knowledgeable and recommends the service my car needs! I have never left unhappy. More

by 01Mike23 Verified Customer Verified Customer

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Timely and precise service! Friendly and busy dealership! They honored an internet coupon and finished by a promised time. I can recommend this dealership anytime! They honored an internet coupon and finished by a promised time. I can recommend this dealership anytime! More

by HJCMD Verified Customer Verified Customer

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Ray and team were great! Top notch customer service and quality work all with a smile and kind word. They are why I will return in the future. quality work all with a smile and kind word. They are why I will return in the future. More

by jjasjj Verified Customer Verified Customer

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Fantastic service. Ray is genuinely kind. He checked in my car. He has a very calm attitude. I hope I’m at the 25 word minimum. Haha. Thanks for great customer service. my car. He has a very calm attitude. I hope I’m at the 25 word minimum. Haha. Thanks for great customer service. More

by ED50 Verified Customer Verified Customer

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Ray Taylor consistently provides high quality and through service. Ray is very professional and he's our go to staff member at Regal Acura. Jerry Kyle service. Ray is very professional and he's our go to staff member at Regal Acura. Jerry Kyle More

by JMKYLE Verified Customer Verified Customer

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Appointment was made easily. Service representative Ray Taylor was available upon my arrival to check my vehicle in and review my service records. Recommendations for service was made immediately before wo Taylor was available upon my arrival to check my vehicle in and review my service records. Recommendations for service was made immediately before work began. Work was completed at the time promised. More

by WHOLUBA33809 Verified Customer Verified Customer

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Always excellent service from a great group of professionals in the service department! Ray was really helpful and the driver of the shuttle very nice explaining that everyone at the service depa professionals in the service department! Ray was really helpful and the driver of the shuttle very nice explaining that everyone at the service department are like family working together to take care of the customer. More

by RUN2BFIT_2000 Verified Customer Verified Customer

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I went for a diagnostic and was told absolutely nothing but I need a engine and trans wit no notation of anything on it so I feel like I was cheaped out , and i asks like 3 people why and got noting back but I need a engine and trans wit no notation of anything on it so I feel like I was cheaped out , and i asks like 3 people why and got noting back More

by Mickey Verified Customer Verified Customer

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