Ray Taylor
Ray Taylor at Regal Acura

Ray Taylor | Page 15

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
190 Reviews
4.7

190 Reviews

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190 Reviews of Ray Taylor

April 18, 2021

Dealership Rating
Employee Rating

Rob was very helpful and went the extra mile I loved the loaner vehicle also got an alignment for a reasonable price will definitely go back More

by PASTELES2@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Regal Acura responded

Thank you, we look forward to seeing you again!

April 12, 2021

Dealership Rating
Employee Rating

A friendly place to have your car taken care of. All work done fast and efficiently Ray Taylor is the person who takes care of me and couldn’t be a better person than he is. Awesome More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Regal Acura responded

Thank you for the feedback! We agree that Ray is the best!

March 22, 2021

Dealership Rating
Employee Rating

The wrong part was ordered first for our car so our car was there for almost 10 days, we did have a loaner however it seems ridiculous for it to be in that long for such a minor service. More

by AW.JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Regal Acura responded

We apologize for any frustration that you experienced waiting for the part for your vehicle to arrive.

March 18, 2021

Dealership Rating
Employee Rating

People that work in the dealer including service department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish a More

by Ecansshadow03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Carter , Ken Huckabee, Pedro Jenner, Tony in service department

Mar 22, 2021

Regal Acura responded

Thanks for choosing Regal!

March 18, 2021

Dealership Rating
Employee Rating

Always a great experience in all departments. Thumbs up to the entire staff. Sales, service, parts, finance and detail department. They certainly care for customers More

by alankirschman69@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Troy Carter, Brandon Exum , Lisa Cheshire, Sonny Glover, Ken Huckabee, Pedro Jenner, Cris Aviso. 5 Star

Mar 22, 2021

Regal Acura responded

Thank you!

March 17, 2021

Dealership Rating
Employee Rating

Picked my car up and it was very clean. Service took a little longer than expected but service center was short of help. It was all good. More

by GARYCLEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Mar 22, 2021

Regal Acura responded

Thank you for your patience,

March 11, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE, RAY WAS VERY HELPFUL AND NICE. EXPLAINED ABOUT MY SERVICE AND WENT OVER THE MULTI POINT INSPECTION REPORT. MY CAR WAS CLEANED AND WASHED. THRE CASHIER WAS VERY PLEASANT More

by JUDY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Regal Acura responded

Thank you for the feedback and 5-star rating Judy! We love Ray as well and are so glad that he is a part of the Regal Team!

March 04, 2021

Dealership Rating
Employee Rating

I I I I I I I I I I I I I I I I I I I I I I I I i More

by nanwilyon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 08, 2021

Regal Acura responded

Thanks for the 5 stars!

March 03, 2021

Dealership Rating
Employee Rating

Great service this is the second time they take care of my Acura. Thank you Ray Tailor for always taking care of me. Great dealer keep up the good work. More

by Maiky2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Regal Acura responded

Thank you, see you next time :)

March 02, 2021

Dealership Rating
Employee Rating

Service person was great. He was friendly, helpful, and made the experience better even though the wait was a little long for having an appointment. More

by sheas2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Regal Acura responded

Thank you for your feedback, we will look into what caused the delay to prevent it from happening next time.

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