Ray Taylor
Ray Taylor at Regal Acura

Ray Taylor | Page 8

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
190 Reviews
4.7

190 Reviews

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190 Reviews of Ray Taylor

March 02, 2023

Dealership Rating
Employee Rating

I was taken care of very quickly and the service only took a short waiting time. Very courteous and satisfying. More

by LCOOKOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Regal Acura responded

Thanks for choosing Regal Acura!

February 26, 2023

Dealership Rating
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I came in on my lunch time from work and despite being extremely busy, my service advisor listened to my concerns and prioritized my service appointment. I was in and out before I could eat lunch and set More

by Akagirl1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard, Alondra Sandoval, Austin

Apr 04, 2023

Regal Acura responded

Thank you for choosing Regal Acura!

February 23, 2023

Dealership Rating
Employee Rating

I was driving from Orlando to Tampa to take the bar exam and had an emergency with my car. I called the nearest dealership to see if anyone could help me and spoke with Ray. Although the service department More

by X Mckinnon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Regal Acura responded

Glad we could help save the day & we hope the stress didn't hinder your results on the exam! 😁

February 17, 2023

Dealership Rating
Employee Rating

I really happy cause I choose Regal Acura for my service it was great I will be back there More

by tpetitclair
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Megan Barnes, Levi Dillard, Alondra Sandoval

Apr 04, 2023

Regal Acura responded

Thanks for choosing Regal Acura!

February 10, 2023

Dealership Rating
Employee Rating

I was having an issue with my car vibrating when I drive then stop , so they fix the rear brakes but it was still doing it ,so they had me bring it back and made sure I didn’t leave until the vibrating stop More

by BREJOYCE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris , Rob and Ray in the service department are all amazing .

Apr 04, 2023

Regal Acura responded

Thanks for choosing Regal Acura!

February 02, 2023

Dealership Rating
Employee Rating

Slow, and not as friendly as expected for new client, based on your ads depicting friendliness and quick service. More

by pmbrown47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Feb 02, 2023

pmbrown47 responded

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January 22, 2023

Dealership Rating
Employee Rating

Ray and the service team take great care of me and make it a quick and convenient experience! More

by Waterrpage
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2023

Regal Acura responded

We are glad to hear it went smoothly!

December 21, 2022

Dealership Rating
Employee Rating

To long to wait for an oil change with an appointment! I hate to change my oil change! I used to live in NY and I never waited so long for an oil change! Need to do better!! More

by aracelyfr2011
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 09, 2023

Regal Acura responded

We apologize for the inconvenience.

December 21, 2022

Dealership Rating
Employee Rating

I always bring my Acura in because I know the job is going to be done right!! More

by Martha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Regal Acura responded

Thank you for choosing Regal Acura!

December 08, 2022

Dealership Rating
Employee Rating

The staff is extremely kind and friendly. My vehicle situation is frustrating because it’s the third time having the vehicle towed there for the same issue. More

by WILLEYPRATT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Regal Acura responded

We apologize for the inconvenience & will have management look into thi

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