Ray Wood

My service advisor was very professional. He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much apprec He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much appreciated. Keep up the excellent work and customer service that’s is being provided. More

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No running around with numbers. It was quick and easy. I didn’t have to spend all day there. It was quick and easy. I didn’t have to spend all day there. More

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The dealership was clean. I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me to thank my son for his service. The debrief service video sent by the mechanic was top notch. I have never seen this done, genius. More

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Excellent service & very helpful service advisor. They delivered the promise time. You are highly recommended. They delivered the promise time. You are highly recommended. More

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I’m very happy with excellent service. Explained it very well I am happy with my purchase. Explained it very well I am happy with my purchase. More

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Excellent customer service. Professional service and good communication. Work is done on time and car comes back looking brand new. Professional service and good communication. Work is done on time and car comes back looking brand new. More

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Highly recommended dealership. Came to the dealership to purchase an ES350 after an agreement on the car price with Alex. Everything went smoothly and we are happy with the new car Came to the dealership to purchase an ES350 after an agreement on the car price with Alex. Everything went smoothly and we are happy with the new car. More

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Just had a fantastic experience purchasing a vehicle at Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special than Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special thank you goes to Abel – his patience and dedication to ensuring we found the exact car we wanted were truly exceptional. Abel went above and beyond to assist us with both the vehicle itself and the pricing. He made sure we were completely satisfied with every aspect of the deal. We were able to get the car we were looking for at the price point we wanted within just two weeks, which was impressive. Even after the purchase, Abel followed up with us to ensure everything was going well. His commitment to customer satisfaction is truly commendable. If you're looking for a Lexus, I highly recommend Tustin Lexus and be sure to ask for Abel – you'll be in great hands! More

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Mr. Rick always been helpful ,understand customer needs and always positive Thnx Rick and gd luck and always positive Thnx Rick and gd luck More

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Great dealership. Made my buying experience a pleasure with their friendly and efficient process. Hats off to Alex and Gilbert! Thank you! Made my buying experience a pleasure with their friendly and efficient process. Hats off to Alex and Gilbert! Thank you! More

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