Rayann Church | Page 39

After a miscommunication, partly my fault, they ordered and installed the wrong part. When I paid the bill I let them know it was close but not what I wanted. I left thinking I’d have to find another solut and installed the wrong part. When I paid the bill I let them know it was close but not what I wanted. I left thinking I’d have to find another solution. Before I got out of the parking lot they called and asked me to come back. They apologized and took responsibility and wanted to make it right. While not exactly what I wanted, I am more than satisfied with the outcome. For customer service they get 5 stars. More

by Jeff Verified Customer Verified Customer

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Very attentive to my wishes as a customer. They worked out any issues I was concerned about. out any issues I was concerned about. More

by JAYP57 Verified Customer Verified Customer

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Purchased my car with lifetime free oil change. Now they wont honor it any more! wont honor it any more! More

by PMITCHELL304 Verified Customer Verified Customer

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Terrible ripped my leather seat , broke glove box and General Manager told me never to come back instead of fixing the problem. General Manager told me never to come back instead of fixing the problem. More

by WESTCOASTRVLLC Verified Customer Verified Customer

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I am very grateful for the due diligence and service that was given in resolving an issue. This service department of Ford of Port Richey is world class and second to none. Thank you all! was given in resolving an issue. This service department of Ford of Port Richey is world class and second to none. Thank you all! More

by GEORGE.PATIDES Verified Customer Verified Customer

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Nice and friendly staff, even when their website was double booking service slots. They got everyone in and out within the normal time or earlier. double booking service slots. They got everyone in and out within the normal time or earlier. More

by ElTel1 Verified Customer Verified Customer

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We have been to Ford of Port Richey twice now. We have been treated very well. Very professional staff. First visit was for a service. Second was for a mechanical issue. Thank you for the wonderful servic been treated very well. Very professional staff. First visit was for a service. Second was for a mechanical issue. Thank you for the wonderful service. More

by mdriordan58 Verified Customer Verified Customer

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The service on my vehicle was for a recall. I was satisfied with the scheduling and service. I asked the mechanic who did my service a question after finishing. I asked about the four wheel system. satisfied with the scheduling and service. I asked the mechanic who did my service a question after finishing. I asked about the four wheel system. He did not have the knowledge of the system. More

by tpgorski Verified Customer Verified Customer

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Rayann was awesome, she took care of everything, kept me updated on the service I had done witch was done in a very timely manner. I would recommend Ford of Port Richfield all of your needs updated on the service I had done witch was done in a very timely manner. I would recommend Ford of Port Richfield all of your needs More

by Schlemmer-jeffschlemmer Verified Customer Verified Customer

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I was acknowledged immediately and everyone was concise and courteous, friendly and my report was very thorough! Will be back, for service even though I have a Honda. and courteous, friendly and my report was very thorough! Will be back, for service even though I have a Honda. More

by jimkatz23 Verified Customer Verified Customer

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