

Rayann Church
Assistant Service Manager
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
Dealership Experience
4 yrs, 9 mos
Industry Experience
4 yrs, 9 mos
Languages Spoken
English
476 Reviews
Write a Review476 Reviews of Rayann Church
October 16, 2025
Excellent service! everything went smoothly &I'm very satisfied.the staff are very kind and went above and beyond. very professional. everything went smoothly &I'm very satisfied.the staff are very kind and went above and beyond. very professional. More
Other Employees Tagged: shandler Esquivel 141591
October 12, 2025
Rayann is awesome! Requests for a review that require a 15 word minimum comment are not awesome. Requests for a review that require a 15 word minimum comment are not awesome. More
Other Employees Tagged: Steve Wollak, Frank Johnson
October 06, 2025
Excellent service provided on my 2022 Ford BRonco. Service adviser RayAnn provided outstanding knowledge of my issues and provided me updates to me on my vehicles progress. Mechanic provided me with Service adviser RayAnn provided outstanding knowledge of my issues and provided me updates to me on my vehicles progress. Mechanic provided me with video updates on my vehicle also, outstanding service and professionalism provided by both of your staff. More
September 25, 2025
I had a good experience with the dealership. Now in order to get through this survey you have sent me every day since the service, I'm forced to write a minimum of 15 words for a review, and I d Now in order to get through this survey you have sent me every day since the service, I'm forced to write a minimum of 15 words for a review, and I don't like that at all. Be aware, this section in your survey is going to alter the rest of my answers. Ray Ann was great. Ford of Port Richey was great. Stop spamming me. Here's 79 words. More
September 23, 2025
Everyone there knows you like your family and most times they can be helpful I have never had any problems they can be helpful I have never had any problems More
Other Employees Tagged: Steve Wollak, Frank Johnson, Kayla Madak, Josh Weidman
September 22, 2025
Ford of Port Richey did great work for my Escape. I am satisfied with them. I am satisfied with them. More
Other Employees Tagged: Steve Wollak, Frank Johnson, Gary "Lee" Via
September 18, 2025
Service center has good people. High prices which I don't understand. But Ithey say it's modern technology. High prices which I don't understand. But Ithey say it's modern technology. More
Other Employees Tagged: Steve Wollak
September 05, 2025
Service is wonderful. The waiting area is comfortable and refreshments are free or reasonable, depending on your preference. The waiting area is comfortable and refreshments are free or reasonable, depending on your preference. More
Other Employees Tagged: Steve Wollak, Frank Johnson
September 04, 2025
Frank went above and beyond, he was great! He answered all my questions and concerns and communicated with me throughout the process. Thank you He answered all my questions and concerns and communicated with me throughout the process. Thank you More
Other Employees Tagged: Frank Johnson
September 03, 2025
Hello. I'd like to tell you that my experience with you has been the most horrible I've ever had. I have a Ford F-150, a Ford Explorer, and this Ford Escape I'd like to tell you that my experience with you has been the most horrible I've ever had. I have a Ford F-150, a Ford Explorer, and this Ford Escape, which I went to your service center for. That car threw an Overheating Protection code, and according to your mechanics, the engine was damaged and needed to be replaced. That was my only solution, and it cost approximately $15,000. To my amazement at the care given to that car, I took it to my local mechanic, and after performing a diagnostic, he discovered it was only the temperature sensor that was damaged. He proceeded to replace it, and effectively, nothing more. He charged me $180 and solved my problem, less than what I paid you for your terrible service, which could not be further from the truth. My car is running perfectly, just like the first day I bought it. I don't understand how a dealer of a brand that is supposed to be a specialist can't give a correct diagnosis and only tries to scam their customers into replacing an engine in a car that isn't actually damaged. I've been a fan of the Ford brand, but because of negligence and poor service like the one I've received, you lose customers. More
Other Employees Tagged: Steve Wollak, Frank Johnson
