Rayann Gable | Page 16

I buy my all my family vehicle there the last service on my Nissan armada was horribly I request to watch my car and they didn't, no vacuum only they did the oil change. They need employee than care about my Nissan armada was horribly I request to watch my car and they didn't, no vacuum only they did the oil change. They need employee than care about other and have compaction. And listen to the customer request. More

by guerreropower50 Verified Customer Verified Customer

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Great service and great communication . Ryann was awesome!! Will be using her next time! She kept me in the loop throughout the whole process. Ryann was awesome!! Will be using her next time! She kept me in the loop throughout the whole process. More

by Tope.mark Verified Customer Verified Customer

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Rayann was great. However, the shop in the back is terrible. I took my truck in twice for the same issue . The techs told me my tires were the problem and performed a However, the shop in the back is terrible. I took my truck in twice for the same issue . The techs told me my tires were the problem and performed a forced Road Balance. Afterward, I took my truck to Firestone to see if I could get new tires within my warranty. The tech took me under the truck and showed me my tires really weren't bad. However, both my rear shocks were leaking fluid which Ford completely missed in their assessment. Firestone asked to rotate the tires and rebalance them. They told me that both front tires weights were off, even though Ford had just completed the forced Road Balance. I replaced my tires as Ford suggested. The issue I am having remains even with new tires and shocks, and now my truck is out of warranty so if it is a drive train related problem I have to pay out of pocket. This dealership has been going down hill my first visit I had to ask 2 service writers to please stop swearing in front of my 8 year old daughter and to keep there conversation appropriate instead of talking about feet finder and other websites I really don't want my daughter to know exists. More

by jrad3110 Verified Customer Verified Customer

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I won’t go to anyone else except Rayann. She’s the best one there guaranteed. She always makes sure everything is done right and continues to stay attentive and on top of things ! She’s the best one there guaranteed. She always makes sure everything is done right and continues to stay attentive and on top of things ! More

by marianne.loeffler Verified Customer Verified Customer

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The attendants are very pleasant when I am there. They take their time to discuss anything I may need for my car. They take their time to discuss anything I may need for my car. More

by care2you44 Verified Customer Verified Customer

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Rayann was great . She kept me informed about the progress on my car. She was very professional and a pleasure to work with. She kept me informed about the progress on my car. She was very professional and a pleasure to work with. More

by res1coux Verified Customer Verified Customer

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They get me in on time and out quickly. Joker and I love the waiting room and clean bathrooms also. Joker and I love the waiting room and clean bathrooms also. More

by dontmisskt Verified Customer Verified Customer

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I came in for a recall notice I received from Ford. I was told it would take the service people 2 to 3 hours to complete. It took a little over an hour and I was pleasantly surprised. I was told it would take the service people 2 to 3 hours to complete. It took a little over an hour and I was pleasantly surprised. More

by malanotte Verified Customer Verified Customer

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For a 14. 99 oil change, I ended up spending 120 on lug nuts that I probably didn't need. Since we replaced them less then a year ago. Then was told there was a 99 oil change, I ended up spending 120 on lug nuts that I probably didn't need. Since we replaced them less then a year ago. Then was told there was a 3% charge for using my charge card. The free car wash was worth nothing. It was just about as bad as before it was washed. More

by Bgotts Verified Customer Verified Customer

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I have been to this dealer multiple times for repairs and for service for my Ford Escape! Every time, I have been impressed with the speed, quality, and professionalism with which they handled my service! Ha for service for my Ford Escape! Every time, I have been impressed with the speed, quality, and professionalism with which they handled my service! Happy to call them my dealer! More

by coro.joseph Verified Customer Verified Customer

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