Raymond Persaud | Page 32

I had great and quick service this time around. I really loved that they sent me a video about my 5 point inspection while they were working to keep me updated to avoid surprises. The only thing i I really loved that they sent me a video about my 5 point inspection while they were working to keep me updated to avoid surprises. The only thing i dislike was the unsolicited call from the dealership side trying to get me to sell my car and buy a new one and didn’t want to take no for an answer. That was annoying More

by ashekacarter1 Verified Customer Verified Customer

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I’ve recently moved to the area and am establishing my relationship with this dealer. So far so good. relationship with this dealer. So far so good. More

by heyrenii Verified Customer Verified Customer

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Raymond's customer service was excellent. My vehicle service was done in a timely manner and the video they provided of the service performed was amazing. It's very helpful to see what was do My vehicle service was done in a timely manner and the video they provided of the service performed was amazing. It's very helpful to see what was done rather then read what was done. I also like the 3-tier checklist that notes what stage of wear & tear each area of your vehicle is in. I will definitely be back. More

by Ronniermw Verified Customer Verified Customer

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It took more than three (3) hours to get an oil change and tire rotation/replacement. and tire rotation/replacement. More

by MILES31044 Verified Customer Verified Customer

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They are very professional and have a great eye for details and keep you informed on what they have observed dealing with your vehicle details and keep you informed on what they have observed dealing with your vehicle More

by MIKALUNDERWOOD79 Verified Customer Verified Customer

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Very poor communication. Extremely expensive for services performed. I lost keys to my truck. Cost more to get replacement keys for truck than rekeying all doors at my hom Extremely expensive for services performed. I lost keys to my truck. Cost more to get replacement keys for truck than rekeying all doors at my home. I have 10 doors to rekey. Took extremely long time to get service performed. More

by TAIKEN Verified Customer Verified Customer

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Quick and courteous! There’s not much else that needs to be said. They were quick and courteous. There’s not much else that needs to be said. They were quick and courteous. More

by VANERIC Verified Customer Verified Customer

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Mr. Johnson was very helpful and always has an smile on his face l been taking my car here for a long time and always received a great service tanks every body keep the excellent work his face l been taking my car here for a long time and always received a great service tanks every body keep the excellent work More

by MTAPIAG6 Verified Customer Verified Customer

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Great customer service. Friendly. Awesome communication. Prompt service. Even got a car wash which was very much needed. I’d been taking my car to another dealer in the area Friendly. Awesome communication. Prompt service. Even got a car wash which was very much needed. I’d been taking my car to another dealer in the area and had a few bad experiences so I decided to give another dealer a try. Great decision to switch to Jim Ellis. Will be back again even though it’s further - it’s well worth a few extra miles! Thank you. More

by PILARARNEAL Verified Customer Verified Customer

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Attentive, great customer service. Our sales guy Hudson is always a pleasure to work with. Our sales guy Hudson is always a pleasure to work with. More

by doniko72 Verified Customer Verified Customer

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