Raymond Persaud
Raymond Persaud at Jim Ellis Toyota of McDonough

Raymond Persaud | Page 62

Service Lane Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.8
979 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

12 yrs, 7 mos

Languages Spoken

English English

4.8

979 Reviews

Write a Review

979 Reviews of Raymond Persaud

July 23, 2022

Dealership Rating
Employee Rating

I was not happy with the service I received from this dealership. I turned my car in with a full tank of gas and it was returned with 1/2 tank. Our tracking light indicating a problem. 2 days after we More

by Cherrie Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 04, 2023

Jim Ellis Toyota of McDonough responded

Cherrie Jordan, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (770) 746-9374 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Jul 27, 2022

Cherrie Jordan responded

We returned our vehicle to you on 25 July 2022 to tell you that we were experiencing same problem. We spoke to your assistant manager Raymond. He was not able to help us. After reading reviews from other customers and their experiences this is a systemic problem. We brought a vehicle from you previously but we will no longer support this neighborhood dealership.

July 23, 2022

Dealership Rating
Employee Rating

Always courteous and knowledgeable about our vehicles. Very helpful. Always available to answer any of our questions we have regarding vehicle performance. More

by DOLPHIN_DAISY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

Jul 27, 2022

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dolphin_daisy! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 22, 2022

Dealership Rating
Employee Rating

Very good communication and on time. Very expensive. Price negotiation should be more appropriate for service. More

by Brenda Alert
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

Jul 27, 2022

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

Dealership Rating
Employee Rating

I live in Cobb County and I pass several dealership to get to you. Thanks to Reid, Victoria and Stephanie, they go the extra mile to make sure their customers are satisfied! More

by Atkins65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan , Victoria Steinetz

Jul 31, 2022

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Atkins65! Thanks again for your business! Take care!

July 20, 2022

Dealership Rating
Employee Rating

Great service nice staff not too long a wait knowledge service staff efficient service on my car More

by NEMEEKS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 20, 2022

Dealership Rating
Employee Rating

I appreciated how quickly I was taken care of and how I was informed each step of the way what was needed for my vehicle. More

by PARTSICON
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson , victoria steinetz

Jul 29, 2022

Jim Ellis Toyota of McDonough responded

Partsicon, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2022

Dealership Rating
Employee Rating

Went to have tint put on that I didn’t want and now I am going to have to drive 40 mins. Back to have it fixed and no one at the dealership cares. I even pointed it out before I left. I was told it was nor More

by aamoran3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 04, 2023

Jim Ellis Toyota of McDonough responded

Aamoran3, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

July 19, 2022

Dealership Rating
Employee Rating

Always friendly and welcoming! I will always recommend to others! Jim Ellis treat you as family. Reid always have a joke! He gonna make you laugh! More

by Kenisha417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

Jul 21, 2022

Jim Ellis Toyota of McDonough responded

Kenisha417, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

July 16, 2022

Dealership Rating
Employee Rating

Friendly, helpful, efficient - I would definitely recommend taking your car here to be serviced. Or go here and buy a new one! More

by Vince Avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Jim Ellis Toyota of McDonough responded

Vince Avery, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 16, 2022

Dealership Rating
Employee Rating

Dealership takes on too much cars for service turn around. I had an appointment for 8:30 a.m. just for tire rotation. Didn’t get finish until 10:45 More

by munchy340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 04, 2023

Jim Ellis Toyota of McDonough responded

Munchy340, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

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