Raymond Persaud | Page 93

Tire air pressure light on I needed a malfunctioning sensor found and replaced. I made an appointment, and waited 2hrs 45min. The result was I needed 5 sensors replaced - cost I needed a malfunctioning sensor found and replaced. I made an appointment, and waited 2hrs 45min. The result was I needed 5 sensors replaced - cost over $800.00. Plus a new battery, couple of things flushed. Total estimate for repairs. - $2,200.00. So I paid by $146.bill and went home. Accomplished nothing. Oh, my battery did have a bad cell, and my husband replaced it on my 9 year - 2011 RAV4. I’ll be buying a new car within the year, but probably not from your dealership. I have no complaint with Raymond, as he just followed the procedures of the dealership. More

by cruzvette Verified Customer Verified Customer

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I had my car towed to Jim Ellis due to a flat tire. Raymond provided excellent customer service. My tire was patched with no further problems. Raymond provided excellent customer service. My tire was patched with no further problems. More

by karla.yolas2 Verified Customer Verified Customer

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Efficient and and friendly service. Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a rid Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a ride home for me and my husband, because of the number of services ahead of us. More

by elhammond65don Verified Customer Verified Customer

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Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And communicated about what was going on with my vehicle. More

by Tumblin Verified Customer Verified Customer

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Ray was very knowledgeable and kept me informed with the status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown More

by sdbrown505 Verified Customer Verified Customer

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Excellent Customer Service Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appr Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appreciate! More

by bill9460 Verified Customer Verified Customer

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Gerald Hopkins is an exceptional Sales Professional. He is courteous, straight forward and down to earth. I would recommend him to anyone who wants a stress free buying experience. is courteous, straight forward and down to earth. I would recommend him to anyone who wants a stress free buying experience. More

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Awesome staff I have purchased 3 vehicles from this dealership. 2 when it was McDonough and this one thru Jim Ellis. Every experience has been great. Friendly and I have purchased 3 vehicles from this dealership. 2 when it was McDonough and this one thru Jim Ellis. Every experience has been great. Friendly and helpful staff. Sales dept and finance work well together. And Mr. Ellis himself was very friendly and professional. More

by betterlifeindeed9 Verified Customer Verified Customer

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Amazing customer service All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of. More

by MMorales Verified Customer Verified Customer

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Wonderful Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each t Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each time. More

by bonomipaolo Verified Customer Verified Customer

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