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Rebecca Rivenburg

Overview Reviews (18) Inventory (155)

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Rebecca Rivenburg

Rebecca Rivenburg | Page 2

Service Advisor

Orchard Chrysler Dodge Jeep Ram

819 NY-66
Hudson, NY 12534

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4.8

18 Reviews

Overview Reviews (18) Inventory (155)

4.8

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Rebecca Rivenburg

July 10, 2026

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Employee Rating

rebecca is truly wonderful to work with. she helped make a stressful situation (flat tire while out of town on a holiday weekend) relaxing. she helped make a stressful situation (flat tire while out of town on a holiday weekend) relaxing. More

by dede.greenstein

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 10, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Thank you for highlighting Rebecca’s support during your holiday weekend flat tire. We’re pleased she could ease the situation for your Volvo XC90 and help you feel comfortable when you needed it most.

July 10, 2026

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Employee Rating

Ease of access to services and facilities. Waiting area clean and staff very friendly and helpful. Waiting area clean and staff very friendly and helpful. More

by nino551950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Buley

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Jul 10, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Thank you for highlighting the easy service access and clean waiting area. We’re pleased our team was friendly and helpful during your visit. We appreciate you choosing us for your Ram’s service and look forward to assisting you again.

July 08, 2026

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Employee Rating

I will be back for more services on my Jeep as they are needed with my vehicle. needed with my vehicle. More

by SAMMYSGRAMMY1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 08, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Hi Sammy! Thank you for leaving us this five-star review and kind words about our sales team at ORCHARD CDJR! We'll see you next time!

July 03, 2026

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Good communication, timely repair ,satisfied with experience from service team and reception. Clean and comfortable experience from service team and reception. Clean and comfortable More

by Yasinskid

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Buley, Akshay Vermani

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Jul 04, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Hi Yasin! Thank you for leaving us this amazing review at ORCHARD CDJR. We appreciate it!

June 24, 2026

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Very pleased with this time frame and the service was very good. Recommend to others that want fast and friendly service. very good. Recommend to others that want fast and friendly service. More

by donaldrdermody5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victoria Wright, Jared Castriota, Scott Buley, Akshay Vermani

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Jun 24, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

It’s great to know that our prompt turnaround and friendly approach met your expectations. Thank you for recommending our team for Dodge service to others seeking fast and welcoming care. We look forward to assisting you again.

June 24, 2026

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Employee Rating

I brought my car there to change 4 tires plus a state inspection. The staff I encountered were very nice but it took them 5 hours to finish! That seem a long wait for trained mechanics to change all four inspection. The staff I encountered were very nice but it took them 5 hours to finish! That seem a long wait for trained mechanics to change all four tires with balancing and alignment. It’s either they’re understaffed or they overbooked schedules on that day. More

by Mrs. P

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 25, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Mrs. P., we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 24, 2026

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They do their best to keep you updated on the progress of your vehicle. Very personable service. your vehicle. Very personable service. More

by ALTOPALDVM

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Akshay Vermani

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Jun 24, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review and for recognizing our updates on your Ram 3500’s service. We’re delighted we could provide personable care and look forward to assisting you again.

June 24, 2026

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Employee Rating

Trustworthy Dealership- Professional - Friendly Staff. They do it right the first time. I recommend this dealership. They do it right the first time. I recommend this dealership. More

by JCVILE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Buley, Akshay Vermani, Joe Pappalardi

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Jun 24, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

It’s great to know you found our staff professional and friendly, and that our service on your Ram 1500 was done correctly in one visit. Thank you for recommending us. We appreciate your trust and look forward to serving you again.

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