Rebecca Scott | Page 9

Unfortunately I have had to bring my vehicle into Rainbow five times over the past five months due to some mistakes made by the service team. There has been little to no remorse or help in making this wrong five times over the past five months due to some mistakes made by the service team. There has been little to no remorse or help in making this wrong right. I know that my services were under warranty, however, I don't think that should make me feel less valued as a customer. More

by wct2023 Verified Customer Verified Customer

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Service was quick and a very friendly environment. Would definitely recommend this location for any services needed! Would definitely recommend this location for any services needed! More

by chadmichael06 Verified Customer Verified Customer

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I was able to drop my car off early when getting a ride was easier. My car was ready early allowing for a more convenient pickup. There were no issues and I had complete confidence in the work. was easier. My car was ready early allowing for a more convenient pickup. There were no issues and I had complete confidence in the work. More

by alicia.b.valenti Verified Customer Verified Customer

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Great communication, fast friendly service. My go to service department for all my ram needs My go to service department for all my ram needs More

by ashtonjrl Verified Customer Verified Customer

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Best dealership customer service. I tell them every time I receive service from them. Thanks! I tell them every time I receive service from them. Thanks! More

by angel.harris1976 Verified Customer Verified Customer

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Very professional and customer service oriented. Delivered on their commitment and were genuine in satisfying the customer. Delivered on their commitment and were genuine in satisfying the customer. More

by JIM_PEARSE Verified Customer Verified Customer

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One of the most helpful and dependable dealerships around .. Will definitely recommend anyone to that dealership for service or sales .. Will definitely recommend anyone to that dealership for service or sales More

by brianlejeune Verified Customer Verified Customer

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We love the fast service that Rainbow Dodge provides. Always willing to work us in quickly. Always willing to work us in quickly. More

by kayjenkins1967 Verified Customer Verified Customer

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Purchased my Jeep Nov 2022. Had 2 recalls since and had oil changed here. Unbelievabley the worst customer service. One of the promises that wanted us to by from here was th Had 2 recalls since and had oil changed here. Unbelievabley the worst customer service. One of the promises that wanted us to by from here was that we would be given a loaner car, regardless of the service. Every time I have brought my vehicle in for service I have been told that they don't have any loaners. 4 times in the past year. The last time I scheduled service, I was told that the service would take only 30 minutes, so I decided to wait. Once there, I was told I needed to find a ride because they were not going to get to it that day. Only when I started complaining about how aweful the service is was I then given a tiny fiat for a loaner. Amazingly that vehicle was found when I was just told several times that they did not have any. If it couldn't get worse it did. My light gray leather interior was filthy dirty when I picked it up. They took no precautions to keep my vehicle clear or at minimum clean it up once service was complete. I had to go back inside to ask for wipes so I could clean it. I was give dry wet wipes that I had to wet to use. Unfortunately, I am stuck with them as my dealership since I purchased the vehicle from them. Btw, Lakeshore in Slidell is just as bad with their customer service, that is when they answer the phone or call you back. More

by ALHP Verified Customer Verified Customer

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Everyone was nice and kept me in the loop on what was going on with my Jeep and stayed on top of all my needs going on with my Jeep and stayed on top of all my needs More

by shannonprit Verified Customer Verified Customer

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