Everything was great and timeI would recommend them to
Everything was great and time
I would recommend them to anyoneEveryone was more than kind and considerate
Everything was great and time
I would recommend them to anyoneEveryone was more than kind and considerate
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by marylueyermann
Verified Customer
Verified Customer
Other Employees Tagged:
Oh I don’t know who helped me
Dec 01, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
David Taylor Ellisville Chrysler Dodge Jeep RAM wants to thank you for the five-star rating!
We recently bought a Gladiator from David Taylor. Reed
was excellent, we didn't feel pressured at all. It was a smooth, pain-free process.
was excellent, we didn't feel pressured at all. It was a smooth, pain-free process.
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by ATVGIRL0213
Verified Customer
Verified Customer
Other Employees Tagged:
Timothy Hulsey
Jun 09, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Thank you for the 5-stars. David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates your business. We are glad our team provided you with the best customer service. Please come back and see us.
Fairly happy with the experience of buying a used
vehicle. I understand certainly that a used vehicle is not perfect but feel some items weren’t disclosed.
vehicle. I understand certainly that a used vehicle is not perfect but feel some items weren’t disclosed.
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by MATAGJ
Verified Customer
Verified Customer
Jun 03, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Hello,
Thank you for the review. I would like to learn more specifics about your recent experience with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. Please contact us at your earliest convenience.
Regards,
Debbie Bundy
Customer Relations Manager
636-200-3299
dbundy@taylorcars.com
Poor customer service. Bad salesman. Reed didnt tell me
anything about the car whatsoever. Tried to pull schemes after my test drive with some random employee (clearly not a salesman) saying “Somebody else
anything about the car whatsoever. Tried to pull schemes after my test drive with some random employee (clearly not a salesman) saying “Somebody else is here to buy this” when that clearly wasnt the case. I received no “Delivery” or send off with my vehicle on some basic things to know about the Charger. I had to YouTube about my new car. And to top everything off: I had an WE OWE on my purchase for Ionizing my car. I was told that they will contact me with scheduling it. No one ever sent my WE OWE to parts/service. So 2 weeks later I had to come up to Service personally and schedule my own WE OWE for next week. just a bad experience. Had this not been a competitive price for the car I would’ve gone somewhere else.
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by Richard B
Verified Customer
Verified Customer
Other Employees Tagged:
Rich Pfuhl
, Brian Brawley, Bobby Oliver
May 14, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Hi Richard,
I appreciate you taking the time to share your feedback and would like the opportunity to discuss your recent sales visit. Can you please contact me at your earliest convenience?
I look forward to hearing from you.
Debbie Bundy
Customer Relations Manager
636-200-3299
dbundy@taylorcars.com
The salesman, Reed, was very friendly and experienced
with Jeeps. The business manager, Bobby, worked very hard to get my paperwork to me before the expected date which was very much appreciated. The ent
with Jeeps. The business manager, Bobby, worked very hard to get my paperwork to me before the expected date which was very much appreciated. The entire staff greeted me during the short time I was sitting in the lobby.
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by RTSPRINGERLAW
Verified Customer
Verified Customer
Other Employees Tagged:
Timothy Hulsey, Business Manager was Bobby who gets 6 stars
May 13, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Thank you for this positive review! We're glad everyone was friendly and that Reed and Bobby worked hard to get everything done quickly and efficiently. Thank you for trusting David Taylor Ellisville Chrysler Dodge Jeep RAM with your business.
I bought a 2020 Jeep Compass. The whole deal was very
fast and friendly. I will recommend Reed and his team to everyone. Thank you! I love my Jeep!
fast and friendly. I will recommend Reed and his team to everyone. Thank you! I love my Jeep!
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by Lisatindle13
May 07, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Hi there, thank you for the great review! Congratulations on your new 2020 Jeep Compass! We are thrilled to hear Reed and our team have given you five-star service. Let us know if you have any further questions.
Easy purchase I’ve made. Easy to work with and Reed was
so helpful! Made the experience worth the drive. Very please with this dealership
so helpful! Made the experience worth the drive. Very please with this dealership
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by Gigi
May 04, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Thank you for the great review, Gigi! We are thrilled to learn that Reed made your visit to David Taylor Ellisville Chrysler Dodge Jeep Ram an exceptional one. Congratulations on your purchase; we look forward to working with you again.
Accurate information on the website. Could communicate
better during the process. Very low offer on trade overall it was a good experience and I would recommend.
better during the process. Very low offer on trade overall it was a good experience and I would recommend.
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by stlcards778
May 02, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Thank you for taking the time to leave a review. We really appreciate your feedback and if there is anything additional that we can do for you, please let us know! Take care!
Reed was a true professional in every way. He was patient
to my request, he listened to my needs, and I felt he cared about making us feel good about the purchase.
to my request, he listened to my needs, and I felt he cared about making us feel good about the purchase.
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by MD
Verified Customer
Verified Customer
Other Employees Tagged:
Bobby Oliver
Apr 24, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
We're happy to learn that you had an overall positive experience with us. The satisfaction of our customers is of the utmost importance to us and we're pleased to learn that is what you received. We look forward to working with you again!
We had an appointment and the sales rep didn’t know it
despite confirming via email and text. We made it very clear that we had a limited amount of time available that day, but they kept us there for over
despite confirming via email and text. We made it very clear that we had a limited amount of time available that day, but they kept us there for over four hours.
It was a used vehicle, but they didn’t even include floor mats. We just assumed they were going to be put in when they were “ putting the finishing touches on it and cleaning it.“
The gas light came on during the test drive so I asked for a full tank, which they made into a negotiation itself by offering a half tank. I told them what my absolute highest monthly payment was that I’d accept & told them not a penny more. Well, they told us that they got the payment to what we needed, but then added $0.50 per month on it. This obviously isn’t a lot of money, but it comes off as dishonest business (but would pay for half the tank of gas I guess).
Reed, the salesman, was trying and was fine to deal with and the Jeep seems fine so far. The overall experience was just rough and not something I’d want to do again.
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by Kyle B
Apr 14, 2021 -
David Taylor Ellisville Chrysler Dodge Jeep RAM responded
Kyle,
Thank you for taking the time to share your review. I would appreciate the opportunity to speak with you regarding your appointment. Please do not hesitate to reach out to me at your own convenience. I look forward to hearing from you.
Best,
Debbie Bundy
Customer Relations Manager
636-200-3299
dbundy@taylorcars.com
Apr 16, 2021 -
Kyle B responded
I am available to be contacted at any point.