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Reggie Croffett
Reggie Croffett at LaFontaine Chrysler Dodge Jeep RAM of Okemos

Reggie Croffett

Service Advisor

LaFontaine Chrysler Dodge Jeep RAM of Okemos

3382 Hulett Road
Okemos, MI 48864

Contact Me
4.8
18 Reviews

i have been in the automotive service industry for over 14 years. with 13 of those years being a certified mechanic. born and raised in Lansing,MI.

Dealership Experience

5 mos

Industry Experience

14 yrs, 11 mos

4.8

18 Reviews

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18 Reviews of Reggie Croffett

September 24, 2026

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Employee Rating

Sales staff and service have been very attentive, understanding and professional. The communication has been excellent. More

by dadnotgood
Recommend Dealer
Yes

Other Employees Tagged: Derek Lecki, Josh Ramey, CharliQuinn Decker

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Sep 24, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Our service department appreciated the opportunity to deliver attentive, professional support and clear communication for your Jeep Grand Cherokee. Knowing it met your expectations means a great deal to us.

September 18, 2026

Dealership Rating
Employee Rating

Reggie greeted me promptly at my arrival. He was very professional and friendly throughout our interaction. More

by kmmoran840
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Your mention of Reggie’s prompt greeting and friendly professionalism highlights what we strive for in our service department. Hearing that you felt welcomed throughout your Jeep Grand Cherokee service means a lot to our team.

September 17, 2026

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Employee Rating

Great experience at the Okemos location! Reggie was very helpful with my needs, making sure everything was addressed on my Jeep Wrangler. More

by DAVID1080P
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Your note about Reggie’s helpfulness shows how our service department prioritizes personalized care. Hearing that everything was addressed to your satisfaction on your Jeep Wrangler means a lot to our team.

September 14, 2026

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Employee Rating

Their Service Department took care of me. Nice rental available, great communication and fast completion of service. More

by Brian.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

We’re glad our service department could arrange a rental, keep you updated, and complete your Jeep Grand Cherokee’s service quickly. Your kind words and five-star rating mean a lot to our service team.

September 13, 2026

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Awesome place would recommend to anyone! Very clean, Nice people, very good work communication and quick turn around! More

by haightca003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Lecki, Josh Ramey, CharliQuinn Decker

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Sep 13, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

We’re pleased the facility was spotless and our team welcoming during the service on your Jeep Patriot. Hearing that our updates were clear and the turnaround was quick means a lot to our service department. Thank you for recommending us so highly.

September 13, 2026

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They took over a week just to get the parts ordered and when they put the speed sensor back in they did not clean the sensors and it caused me issues and I had to take it back in. They also do not check th More

by jojobugb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Lecki, Josh Ramey, CharliQuinn Decker

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Sep 25, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Sep 25, 2026

jojobugb responded

How are you going to turn this around the whole ordeal has been nothing but a nightmare I also asked to have the oil leak checked and yet i got the runaround everything from the purchase of this vehicle to service has nothing but a nightmare I have put so much money in this vehicle and I just got this in june

September 09, 2026

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Employee Rating

Great place to bring your vehicle in for service. Service and sales team are very kind and professional. More

by FALVAYERO9253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Tompkins, AJ Enojado, Joseph Claudio, Bret Wines, Josh Alston, Derek Lecki, Josh Ramey, CharliQuinn Decker

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Sep 09, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

We’re glad you found both our service and sales teams so welcoming and professional. Hearing that means a lot to us, and we’re happy your Ram 1500 was in capable hands.

September 04, 2026

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Employee Rating

everyone was very helpful and considerate! i’m new to the area and was concerned about finding a good business and i definitely hit the jackpot! More

by TREEODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Lecki, Josh Ramey, CharliQuinn Decker

Print
Sep 04, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Knowing you felt our service was both helpful and welcoming as you settled into the area means a lot to our team. We’re glad our service department could expertly care for your Jeep Renegade.

September 02, 2026

Dealership Rating
Employee Rating

Reggie was very professional and nice even though he was very busy and dealing with multiple customers at once More

by tawny_145
Recommend Dealer
Yes

Other Employees Tagged: Reggie Croffett

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Sep 02, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Knowing you felt well cared for despite our busy service department means a lot to our team. We’re glad Reggie could provide professional and attentive care for your Jeep Compass even while assisting multiple customers.

August 30, 2026

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Employee Rating

Quick work, great video review of the needed repairs, excellent option to rent a vehicle from the lot. More

by Aaron Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CharliQuinn Decker

Print
Aug 30, 2026

LaFontaine Chrysler Dodge Jeep RAM of Okemos responded

Knowing that our quick turnaround and detailed video review met your needs is rewarding to our service team. We’re glad the on-site rental option made the service process easier for you.

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