Reggie Walton

They sell used cars to people that have problems and defects I will never buy from this place again nor will you get referrals. And the way I was treated there when I had to go back for service twice. A defects I will never buy from this place again nor will you get referrals. And the way I was treated there when I had to go back for service twice. And they're still not going to fix the problem on my car. I'm calling a lawyer talking to the bank and I'm proceeding with lemon law More

by samrswann Verified Customer Verified Customer

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Great experience! I have owned and leased Toyotas since 1978, and Reggie Walton was the best staff/sales person I have ever worked with. He was knowledgeable, welcomin I have owned and leased Toyotas since 1978, and Reggie Walton was the best staff/sales person I have ever worked with. He was knowledgeable, welcoming, encouraging, and endlessly patient—especially when explaining the cars various features to a Boomer who is an idiot when it comes to technology. More

by steve.watter Verified Customer Verified Customer

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Reggie my dealer was very kind and helpful. I was unsure what I was looking for and he helped me find what I was looking for. I was unsure what I was looking for and he helped me find what I was looking for. More

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I recently purchased a Toyota Corolla from Conicelli Toyota of Springfield and had a fantastic experience, thanks to my salesperson, Reginald Walton. I felt welcomed and supported throughout the entire Toyota of Springfield and had a fantastic experience, thanks to my salesperson, Reginald Walton. I felt welcomed and supported throughout the entire process. Regi was incredibly patient. He took the time to walk me through all the available trims, features, and packages, explaining everything clearly from the latest safety technologies to the best financing options and current Alumni discounts. I truly appreciated his patience and how he made sure I get the discount without ever feeling rushed or pressured. His professionalism and dedication to customer satisfaction really stood out. If you're in the market for a Toyota, I highly recommend visiting Conicelli Toyota of Springfield and asking for Reginald Walton. He made the car buying experience smooth, informative, and genuinely enjoyable. More

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I highly recommend Conicelli Toyota if Springfield. June 14th was my second time purchasing a vehicle from that dealership. I traded in my ‘18 Camry (that I got from Conicelli) and rode home with a new June 14th was my second time purchasing a vehicle from that dealership. I traded in my ‘18 Camry (that I got from Conicelli) and rode home with a new ‘25 Camry. Reggie W was my salesman and he was professional and attentive throughout the whole experience ! He made was very easy to get in touch with and did everything he could to help me through the process. If anyone is looking to buy a new Toyota, visit Conicelli Toyota of Springfield and ask for Reggie ! Thank you to everyone at Conicelli who helped make my experience seamless ! More

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Well we just bought a Prius and instead of it being a positive experience it was stressful and rude. We went in with an open thought about new or pre-owned. We never even shown a pre owned anything and j positive experience it was stressful and rude. We went in with an open thought about new or pre-owned. We never even shown a pre owned anything and just kept being told how limited the stock was and how it’s not that big of a difference in price. They undercut the trade in because of an unspecified recall on our truck. We told them multiple times that we had other events we had commitments to that day and asked if we could come back but they just kept pushing us to stay. We had to leave one time and just hope our truck was there when we got back. When we did make it back we said again should we do this another time as we had barely 40 minutes before or next appointment that day, they assured us it would be fine. 40 minutes later we are walking out no closer to the close and feeling like we had to have our truck rescued later. The manager sped us now into financing who when we said we were out of time responded “did we force you to buy a car?!?” Beyond rude. Again tried to walk out and got assailed by the manager who said 5 minutes tops. It was so horrible the finance person just shoved papers at us like we were going to jail and with disdain. I was so late at this point I left my youngest who was getting a car for the first time to deal with the final steps on their own. Honestly I was amazed when I made it home later that afternoon that they had a car at all and didn’t have to get an uber. I am not even going into the hoops I had to jump through to prove we could pay for the car, not finance, pay for out right! Which we did. I am left feeling like we had a root canal, a necessary task but very painful, unpleasant, and expensive. More

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Professional salesman Fast approval Great package Friendly staff Great follow up with appreciation Referral friendly Friendly staff Great follow up with appreciation Referral friendly More

by brimir_1021 Verified Customer Verified Customer

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A good experience from start to finish. The sales agent was polite and helpful to my needs. The sales agent was polite and helpful to my needs. More

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I was scammed into driving away my Certified Used RAV4 without a Floorliner. I was promised to get the Floorliner in two days. I visited the shop on the first day, and the salesperson, Reggie Walton, wh without a Floorliner. I was promised to get the Floorliner in two days. I visited the shop on the first day, and the salesperson, Reggie Walton, who had earlier called me to pick up the Floorliner, never showed up. Reggie called me again on Thursday, April 10, around 10 am to pick up my Floorliner later that day. Upon my arrival, he pulled out $40 and said GO TO AUTOZONE AND BUY YOUR FLOORLINER. I was disappointed with this treatment. With so much happening around the world right now, I took the money and left. I will never recommend anyone to drive away the first day with their car if any minor thing is missing from their car. I have to order my Floorliner from WeatherTech for a total of $233.09. I feel mistreated, and it was not a good customer experience for me. THIS IS NOT THE TOYOTA THAT I KNOW. My previous experience at a Toyota dealer in Arlington, Virginia was FIVE STAR. More

by alieturay2010 Verified Customer Verified Customer

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The service department the people are rude, and the sales department are unclear of what you’re purchasing made me think something that wasn’t department are unclear of what you’re purchasing made me think something that wasn’t More

by BWILLIAMS1201 Verified Customer Verified Customer

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