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Regina Bacile
Regina Bacile at Deland Kia

Regina Bacile | Page 7

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.8
111 Reviews
4.8

111 Reviews

Write a Review

111 Reviews of Regina Bacile

April 28, 2025

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Employee Rating

Super fast and nice. I mean it’s getting Your car done it’s a crappy thing but they make it pleasant offering coffee and tv while you wait. More

by gabe mash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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May 01, 2025

Deland Kia responded

We're glad we are able to turn inconveniences into pleasurable experiences, Gabe! If there's anything we can do for you post-appointment, let us know!

April 25, 2025

Dealership Rating
Employee Rating

Very happy with the whole process , Gabriel did a great job. Very personable and easy to work with. Bradley was very Professional. Happy with the customer service at Deland Kia More

by AMYPAGLIARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Peege, Jose (Gabriel) Adrovet , Bradley Hoffman

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May 01, 2025

Deland Kia responded

Personable and professional are characteristics our team lives by! Glad to hear you had such a positive experience working with Gabriel and Bradley. Make sure to reach out if you have any lingering questions!

April 25, 2025

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Employee Rating

Good customer service. Very knowledgeable about the situation. Very understanding and polite. Service was quick. More

by kialx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Bosco

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Apr 25, 2025

Deland Kia responded

Thanks so much for taking the time to leave us 5 stars! We're glad you stopped by and hope to see you again down the road.

April 24, 2025

Dealership Rating
Employee Rating

Excellent customer service. Regina kept me informed of auto service status and completion time. She reviewed the service invoice for work performed and if I had any questions. More

by mjicpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Deland Kia responded

Shoutout to Regina for the fantastic work! We're happy to hear it met your expectations. Want even more to enjoy? Check out our service specials!

April 24, 2025

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Employee Rating

The worker that greeted me was very friendly and it did not take a long time for the office worker to come out and get the necessary information from me to begin my service. More

by CTSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Deland Kia responded

We appreciate the stellar feedback! Hope your car's still running like a dream—come see us anytime.

April 24, 2025

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Employee Rating

Regina was thorough and ensured any concerns were addressed. Service timing was beyond excellent and thorough More

by cuchi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal is missed

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Apr 24, 2025

Deland Kia responded

Regina is honored to receive your shoutout! Since our team is always looking for ways to make service better, we want to know how we can make your next visit with us even better. Reach out and let us know!

Apr 24, 2025

cuchi1 responded

It seems you acknowledge review but I did not receive car wash voucher.

April 21, 2025

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Employee Rating

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 19, 2025

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Employee Rating

DeLand Kia has been great, from buying the day that I bought the vehicle through all the service visits. More

by GAMTNBEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Garrigan

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Apr 21, 2025

Deland Kia responded

That five-star rating made our day — thank you! Drop by again soon, we’d love to catch up.

April 19, 2025

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Employee Rating

Johnson was awesome they take very good care of me the service department is very good all around go there before or after Hyundai you will be completely satisfied More

by gmcorica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Apr 21, 2025

Deland Kia responded

We appreciate the perfect rating for Johnson and the team! You’ll always have a spot here at our dealership.

April 18, 2025

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Employee Rating

I have no clue who Matthew Barrett is My salesman was named Mika. I'm very pleased with the outcome of the purchase no high pressure they made an offer I countered they made their final offer decision wa More

by GBECKSTROMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir Jacob

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Apr 21, 2025

Deland Kia responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience. If you ever need anything, don’t hesitate to stop by or reach out!

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