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Regina Bacile
Regina Bacile at Deland Kia

Regina Bacile | Page 9

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Regina Bacile

April 21, 2025

Dealership Rating
Employee Rating

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 19, 2025

Dealership Rating
Employee Rating

DeLand Kia has been great, from buying the day that I bought the vehicle through all the service visits. More

by GAMTNBEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Garrigan

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Apr 21, 2025

Deland Kia responded

That five-star rating made our day — thank you! Drop by again soon, we’d love to catch up.

April 19, 2025

Dealership Rating
Employee Rating

Johnson was awesome they take very good care of me the service department is very good all around go there before or after Hyundai you will be completely satisfied More

by gmcorica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Apr 21, 2025

Deland Kia responded

We appreciate the perfect rating for Johnson and the team! You’ll always have a spot here at our dealership.

April 18, 2025

Dealership Rating
Employee Rating

I have no clue who Matthew Barrett is My salesman was named Mika. I'm very pleased with the outcome of the purchase no high pressure they made an offer I countered they made their final offer decision wa More

by GBECKSTROMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir Jacob

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Apr 21, 2025

Deland Kia responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience. If you ever need anything, don’t hesitate to stop by or reach out!

April 18, 2025

Dealership Rating
Employee Rating

Definitely they took care of us, and had snacks for my daughter. She was kind. More

by crivera850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Deland Kia responded

Your 5-star review made our day! We're so glad we could provide the service you deserve. Let us know if we can help with anything down the road!

April 17, 2025

Dealership Rating
Employee Rating

Dealership has a great reputation. This is the location of my purchase. It is close to my home and office. More

by PHILIPSMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Deland Kia responded

Thanks for the awesome rating! Let us know how we can make your next visit just as smooth.

April 17, 2025

Dealership Rating
Employee Rating

All good! ! Regina was friendly and on top of things!! Very busy and you could not see stress on her face so it was a pleasure doing business with her!! More

by KATHLEENARTHUR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Deland Kia responded

Thank you for the kind words and five stars! We can’t wait to see you again down the road.

April 17, 2025

Dealership Rating
Employee Rating

Great location nice people everything was taking care on time and at a high professional level. More

by frosado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Apr 21, 2025

Deland Kia responded

Your review means everything to us — thank you! We’ll be here whenever you’re ready for your next ride.

April 15, 2025

Dealership Rating
Employee Rating

Very pleasant nice people. Will comeback. Higher brake service cost than I think reasonable, will place somewhere else for a better estimate. More

by JTOCONNELL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

Report | Print
Apr 16, 2025

Deland Kia responded

We appreciate your feedback for our team! While we pride ourselves on transparent pricing, we're always happy to speak further about it whenever you are free. We hope to see you again so we can continue providing great service!

April 15, 2025

Dealership Rating
Employee Rating

Service center has gone down hill in the past year. Wait is too long and new advisors are rude. More

by BEAUTIFULME519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

Report | Print
Apr 16, 2025

Deland Kia responded

We regret to hear about your experience with us and would like to learn more about your recent visit. Please contact John Snoke, Service Manager, at 888-205-8106 whenever you have a moment. We look forward to hearing from you and making sure your next visit meets your and our standards.

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