Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough

Reid Millikan | Page 10

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
4.9
1,496 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

9 yrs, 5 mos

Industry Experience

31 yrs, 2 mos

Languages Spoken

English English

4.9

1,496 Reviews

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1496 Reviews of Reid Millikan

April 29, 2024

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Professional, always and very courteous. Excellent customer service. Technicians were right on schedule and careful with my car. More

by cynmarvel
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Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with our team's professionalism, courtesy, and excellent customer service. It's great that our technicians were punctual and careful with your car, ensuring everything went smoothly. Thank you for sharing your feedback, and we look forward to continuing to provide you with top-notch service in the future. Your satisfaction is very important to us!

April 29, 2024

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Friendly, professional,& courteous. The service advisor is top notch. Peace of mind is important when it comes to vehicle service. More

by John
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Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 28, 2024

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I get my car service at Jim Ellis Toyota Of McDonough . I give them the highest Rating I can give them 10. More

by gwendolyn590
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Rose Bristol

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to receive such a high rating from you! Thank you for choosing Jim Ellis Toyota for your car service needs and for sharing your satisfaction. We strive to provide exceptional service and are delighted to know we've met your expectations. We look forward to continuing to serve you with the same level of excellence during your future visits. Thank you for your trust and loyalty!

April 28, 2024

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I love Toyota the team is really welcome and the service was so quick I recommend anyone , if you need the best car don’t hesitate , Toyota is the best More

by slyonel2016
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience with the welcoming team and quick service at our location! Thank you for your enthusiastic recommendation and for highlighting us as the best choice for anyone in need of a great car. We appreciate your confidence in us and look forward to continuing to provide you with top-notch service. Enjoy your experience!

April 27, 2024

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Reid was very helpful and efficient, as well as explanatory. He gave updates throughout the process which was very helpful. More

by Penny Krisell
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Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted to hear that Reid provided you with helpful and efficient service, keeping you informed throughout the process. Your satisfaction is our priority, and we're here to assist you whenever you need. Don't hesitate to reach out if you have any further questions or concerns. Drive safely!

April 26, 2024

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The customer service support was knowledgeable, and caring; took care of all of my concerns More

by Jennie Conway
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Raymond Persaud, Oscar Johnson , William Mason, David Ray

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that our customer service team was knowledgeable and caring, and that they effectively addressed all of your concerns. Providing thorough and considerate service is crucial to us, and we're glad to know we met your expectations. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same high level of support in the future.

April 26, 2024

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The service was great as always just spent some time had some coffee in the lounge and was done before I knew it More

by alesiastone285
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a great experience with our service department! It sounds like our lounge and amenities helped make your wait enjoyable, and we're glad we could get you in and out in no time. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jim Ellis Toyota, and we look forward to serving you again in the future!

April 25, 2024

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GREAT CUSTOMER SERVICE GREAT CUSTOMER SERVICE DEPARTMENT GREAT CUSTOMER CARE GREAT CUSTOMER CARE GREAT FRONT LINE WORKERS More

by Bro.Shep
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with our customer service department and frontline workers. Providing exceptional customer care is what we strive for, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

April 25, 2024

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Reid is always on point with my work. I've even texted hiim for who is the best salesperson for me trading in to get another Toyota Product. My beat up 14 Camry is the best car I have More

by DGAMBLE0
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Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

It's fantastic to hear that Reid has been consistently providing you with excellent service! We're glad to know that you trust his advice, and we appreciate your loyalty to Jim Ellis Toyota. Both the CR-V and Highlander are excellent choices, and we're confident that whichever vehicle you choose, you'll be satisfied with its quality and performance. If you have any further questions or need assistance with your decision, feel free to reach out to Reid or any member of our team. We're here to help!

April 25, 2024

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I’ve been to this location maybe 3 times…the wait time is horrible. I’m glad business is good but it seems there’s not a lot of respect for the customer’s time. The choices that ask if you would recommend th More

by Joannski
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Recommend Dealer
Yes

Other Employees Tagged: Duncan

May 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback with us. We sincerely apologize for the wait times you experienced during your visits. Your time is valuable, and we strive to provide efficient service to all our customers. We'll certainly take your comments into consideration to improve our processes and ensure a better experience for you and others in the future. If there's anything specific we can do to address your concerns or improve your experience, please don't hesitate to reach out to us directly. We appreciate your honesty and hope to have the opportunity to better serve you in the future.

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