Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough

Reid Millikan | Page 9

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
4.9
1,499 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

9 yrs, 7 mos

Industry Experience

31 yrs, 4 mos

Languages Spoken

English English

4.9

1,499 Reviews

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1499 Reviews of Reid Millikan

May 03, 2024

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Employee Rating

Service was fine, but it’s rude to have a member of the sales team call people trying to get them to trade in their car. Told the woman I was at lunch with a friend and wasn’t interested in talking, and sh More

by rnfinally2004
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Recommend Dealer
Yes
May 05, 2024

Jim Ellis Toyota of McDonough responded

We apologize for any inconvenience caused by the sales call during your personal time. At Jim Ellis Toyota, we strive to respect our customers' privacy and understand the importance of personal space. Your feedback is valuable, and we'll address this issue to ensure it doesn't happen again. Thank you for bringing this to our attention, and we appreciate your understanding.

May 03, 2024

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Oscar Johnson, Assistant Service Manager, greeted me upon arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the ca More

by cschamel0
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with Oscar and our team at Jim Ellis Toyota! Providing excellent service and keeping you informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and for recommending us to other Toyota drivers. We truly appreciate your support! Safe travels!

May 03, 2024

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Nice people, friendly and professional. Clean and spacious waiting room with good coffee Thank you More

by brads8
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience at Jim Ellis Toyota! Providing a friendly and professional environment, along with amenities like clean and spacious waiting rooms and good coffee, is important to us. Thank you for your kind words, and we appreciate your feedback. If there's anything else we can assist you with, please let us know.

May 03, 2024

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I was please with the service I received from Jim Ellis Toyota the customer service was very professional and speedy More

by CMCFARLANE0
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Recommend Dealer
Yes
May 05, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you were pleased with the professional and speedy service you received at Jim Ellis Toyota! Providing excellent customer service is our top priority, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 02, 2024

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Well satisfied with the service that I have received , will recommend to anyone who is interested. More

by PETRIENNEWARD
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're well satisfied with the service you received at Jim Ellis Toyota! Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing us, and we look forward to welcoming anyone you refer to our dealership!

May 02, 2024

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Wonderful, we totally recommend and a very helpful staff Held me with the problem I’ve been wondering about with my vehicle and it was the right car finally got it fixed. I’m so happy. More

by K.MITCHELL2
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Recommend Dealer
Yes

Other Employees Tagged: Keisha Stubbs, Arsyndrea Harris

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a wonderful experience at Jim Ellis Toyota and that our helpful staff was able to address the problem with your vehicle. Providing solutions and ensuring customer satisfaction are top priorities for us, and we're delighted that we could help you get your car fixed and put your mind at ease. Thank you for your recommendation, and we look forward to serving you again in the future!

May 02, 2024

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Oscar was great as always. The service at the dealership is outstanding as always. Keep up the great work! More

by rodmurphy40
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Oscar provided you with outstanding service once again! Providing exceptional service is our top priority at Jim Ellis Toyota, and we're delighted to know that you consistently have positive experiences with us. Thank you for your kind words and for being a valued customer. We appreciate your support and look forward to serving you again in the future!

May 01, 2024

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Jim Ellis Toyota Dealership is number 1 they really care about their customers. You will be glad you went there !! More

by LINDADWYATT
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Raymond Persaud, Oscar Johnson, Ja'Von Harris , Jamari Byars, William Mason, David Ray

May 05, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of Jim Ellis Toyota! We truly value our customers and are committed to providing exceptional care and service to everyone who walks through our doors. We're thrilled to hear that you had a positive experience with us, and we appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 01, 2024

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Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with exceptional service at Jim Ellis Toyota! Being knowledgeable and ensuring a smooth experience are key priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Raymond. If you ever need anything else, please don't hesitate to reach out. We're here to help!

April 30, 2024

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My internal door lock on my 2002 Toyota Tundra broke and I went to see “RAYMOND” in order to get the right part ordered. I requested he call me when the part comes in and departed. No such phone call took p More

by lawdog691
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Recommend Dealer
No

Other Employees Tagged: Raymond Persaud

May 07, 2024

Jim Ellis Toyota of McDonough responded

We're deeply sorry to hear about the inconvenience and disappointment you experienced during your visit to Jim Ellis Toyota. Providing timely and efficient service is important to us, and we apologize for any lapses in communication or service. We appreciate you bringing this to our attention, and we'll address this issue internally to ensure it doesn't happen again in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Your satisfaction is our priority, and we're committed to making things right.

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