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Reinaldo Cruz

Overview Reviews (18)

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Reinaldo Cruz

Service manager

Tasca Volkswagen White Plains

376 Tarrytown Road
White Plains, NY 10607

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18 Reviews

Overview Reviews (18)

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18 Reviews

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18 Reviews of Reinaldo Cruz

October 12, 2023

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I needed service: greeted as u come in, love it. Always prompt and courteous. Done what I needed and left, small fee! Always prompt and courteous. Done what I needed and left, small fee! More

by linda

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Recommend Dealer

Yes

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Oct 13, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know you had a positive experience with our service team at White Plains Volkswagen. Thank you for the kind words about our prompt and courteous staff!

October 10, 2023

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Excellent service! Definitely recommend. Everything went smoothly and perfect timing. The service advisor was Great and very helpful! Definitely recommend. Everything went smoothly and perfect timing. The service advisor was Great and very helpful! More

by nikujkaj2

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Recommend Dealer

Yes

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Oct 10, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know that you had an excellent experience with our service advisor at White Plains Volkswagen! Your recommendation means a lot to us. Thanks for the review and we look forward to serving you again in the future!

September 22, 2023

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Totally horrible! I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER call I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER called me until the expected completion date. I called the agent in charge BUT never gets reached out and NEVER responds. Transferring call NEVER get answered. So, I visited to the service center in person because they never got the call. They just repeatedly said that it would took more than we expected without any explanation. This is the WORST garbage. Should not happen. More

by dwshin

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Recommend Dealer

Other Employees Tagged: Diego

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Sep 25, 2023 -

Tasca Volkswagen White Plains responded

We are really sorry to read about your experience with the recall service. It's clear we didn't meet expectations in terms of communication and timeliness, which is not how we want our customers to feel. We'd appreciate the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@WhitePlainsVW.com

September 15, 2023

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My experience with the service department have been excellent over the past 8 years. No complaints at all. Very satisfied with entire operation excellent over the past 8 years. No complaints at all. Very satisfied with entire operation More

by Marty

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Recommend Dealer

Yes

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Sep 18, 2023 -

Tasca Volkswagen White Plains responded

Marty, we're delighted to know that you've had a great experience with our service department at White Plains Volkswagen over the years. Your satisfaction is what we strive for! Thanks for your support.

July 11, 2023

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Kind, professional and expert service. I Appreciate the attention and communication given to the Customers. Great Job! I Appreciate the attention and communication given to the Customers. Great Job! More

by M. S.

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Recommend Dealer

Yes

Other Employees Tagged: Diego

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Jul 12, 2023 -

Tasca Volkswagen White Plains responded

Thank you for this 5-star review of White Plains Volkswagen! We hope you have a fantastic day!

June 24, 2023

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They took me on time and did the service as I had requested. Everyone was polite and helpful. requested. Everyone was polite and helpful. More

by margielaury

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Recommend Dealer

Yes

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Jun 26, 2023 -

Tasca Volkswagen White Plains responded

Margie, thank you for the review! We appreciate the kind feedback and hope to see you again at White Plains Volkswagen!

March 30, 2023

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Staff is friendly and very knowledgeable Location is convenient. Parts are always available. Excellent service overall. convenient. Parts are always available. Excellent service overall. More

by Illyduro

Recommend Dealer

Yes

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Mar 31, 2023 -

Tasca Volkswagen White Plains responded

Our team appreciates your continued support! Thank you for choosing White Plains Volkswagen!

March 23, 2023

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Employee Rating

This place it very good Francisco is very goo el en tiende muy bien Spanish and English tiende muy bien Spanish and English More

by Saulabreg82

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Recommend Dealer

Yes

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Mar 24, 2023 -

Tasca Volkswagen White Plains responded

Thank you so much for your 5-star review! Our team is happy to have you as a loyal guest!

Mar 24, 2023 -

Saulabreg82 responded

Saulabrego82@gmail.com

Mar 24, 2023 -

Saulabreg82 responded

Very good

Mar 24, 2023 -

Saulabreg82 responded

It very good place

Mar 24, 2023 -

Saulabreg82 responded

Very gd server

February 25, 2023

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Easy to get appointment, very professional Friendly efficient was In an out in 1 /2hrs efficient was In an out in 1 /2hrs More

by TERESA_FLCC

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Recommend Dealer

Yes

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Feb 27, 2023 -

Tasca Volkswagen White Plains responded

Timely service is what we always strive to provide! Thank you so much for supporting White Plains Volkswagen and please let us know if you need anything down the line!

January 17, 2023

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Serous , courtesy and respectful of the client - on time as promised and top notch work as promised and top notch work More

by Asteccato

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Recommend Dealer

Yes

Other Employees Tagged: Franklyn Charmevil

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Jan 18, 2023 -

Tasca Volkswagen White Plains responded

Feedback like this means the world to us! Thank you so much for the support. - The White Plains Volkswagen team

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Reinaldo Cruz

Service manager

Tasca Volkswagen White Plains

18 Reviews of Reinaldo Cruz

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