Reise Turransky

Anytime i bring my jeep to kelly jeep for service. Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way More

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Just had my first service call everything went. Smoothly was taken in right away and ready to go in 45 minutes. Outstanding service if it stays like this I’ll be back over and over again thank you Smoothly was taken in right away and ready to go in 45 minutes. Outstanding service if it stays like this I’ll be back over and over again thank you fred also give a shout out to Reise. My service advisor. More

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Had a routine oil change on 2/24/24 Sunday the next day there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They s there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They sent my wife home on a Uber and said they will call her when the car is completed. Also they added that this should be only a few hour. The dealership never call us back on that Monday and they kept the car without calling and with NO communication that they had to keep the car.. This dealership has no care in the world on their customers life and how important this cars are to us. A simple phone call and better planning would be nice to the customer. My wife missed 2 days of work and my daughter missed also 2 days of school. The problem here is that the dealership had yet to accept that they didn’t something wrong while doing a routine oil change on Saturday or any apologies…. Be aware out there. STAY AWAY!!!! More

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Great service prompt and clean service. I’m glad they upgraded the waiting area my number one place for jeep. I’m glad they upgraded the waiting area my number one place for jeep. More

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I was treated so poorly at the Service Center with Reis. I told him I would provide feedback as I was mistreated and can only imagine how immigrants and people who don’t speak English are treated. He was ve I told him I would provide feedback as I was mistreated and can only imagine how immigrants and people who don’t speak English are treated. He was very sarcastic and unprofessional and the bathroom was dirty. Just a disaster. More

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Clean dealership, comfy waiting area, professional service staff, but slower service than it should be for an oil change service staff, but slower service than it should be for an oil change More

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This is a place where I purchase my current vehicle and also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warra also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warranty related service) is a positive, an outstanding experience - from service to management. Reise in particular is the most amazing human being as well as taking care my vehicle. Today, was an extraordinary day, not only servicing my Jeep, as they always do, but also myself. I am an individual with mobility challenges and did have difficulty getting from here to there and up. Everyone there, including sales staff, ran for assistance. You know Who you Are. Don't lose your humanity. Thank you kindly! More

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Clean, professional, quality people. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. More

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Great service department. Reece communicated with me regularly with updates. They resolved a problem another dealer said did “not exist”. Reece communicated with me regularly with updates. They resolved a problem another dealer said did “not exist”. More

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Had a awesome experience in the service department when I brought my vehicle in for some maintenance ! brought my vehicle in for some maintenance ! More

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