Remi Batchelor

Jake Sweeney Chrysler Jeep Dodge responded

Hi Sally, thank you for the wonderful 5-star review, as we always strive to provide the best automotive experience possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that Jeff was so professional and helpful, keeping you updated frequently and ensuring you felt completely comfortable while your vehicle was in our body shop. We truly appreciate your trust in our collision repair team, and we wish you many safe miles ahead!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Nima, thank you so much for the fantastic 5-star review! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that you received excellent customer service. We take a lot of pride in being a great car service in town that our neighbors can rely on, and we are so glad our team could take such good care of your Jeep! Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next scheduled service visit!

Jake Sweeney Chrysler Jeep Dodge responded

Hi Amy, we are very sorry to hear about your ongoing frustrations with our service department and the issues you've experienced during your recent visits. At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive service experience possible. Waiting over two hours for a quick oil change is not the efficient standard we set for our team, and returning your car to you with greasy handprints all over it is completely unacceptable. We know how much you care about your vehicle, and our technicians should always treat it with the utmost respect and cleanliness. Since you mentioned this has happened more than once and there are other issues too lengthy to write out, we want to get to the bottom of this immediately. Please reach out to our GM, Gary Allen, directly at 513-782-1183. He would like to personally review your service history, discuss these recurring problems, and ensure we make things right for you. We hope to hear from you soon.

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for the awesome review of Jake Sweeney Chrysler Jeep Dodge Ram! We appreciate you taking the time to review us and look forward to serving you in the future!

Jake Sweeney Chrysler Jeep Dodge responded

Thank you so much for your amazing five-star review. We are thrilled to hear you had a nice, easy process with Remi. Let us know if you need anything!

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for your review of Jake Sweeney Chrysler Jeep, Dodge, and Ram Ms. Galster! We are always looking to provide spectacular customer service and leave our customers more than satisfied with their experience at our dealership in all departments. We are happy to hear that our superstar employees were able to go above and beyond to leave you a happy customer! Enjoy your new vehicle and we are eager to do business with you again!

Jake Sweeney Chrysler Jeep Dodge responded

Hey Lauren1811, Thank you so much for the five-star review. We greatly appreciate the recommendation. Remi, Todd, Mike, and Mike S. will be very pleased to hear your nice words. Thank you again.

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a five-star rating and great review. We are so glad to know your experience with us went well and that Gerry was so helpful and attentive along with the rest of our staff. We are so happy to know your love your new car and we hope that you will come back and visit us again soon.

Jake Sweeney Chrysler Jeep Dodge responded

Hello, Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for taking the time to leave a great review, we sincerely appreciate it. It sounds like our team provided outstanding service! We'll share your feedback with them and we look forward to seeing you again.