Good 👍 nice good people Goodwork
Sellgood 🚗 treat
You Good
All business no the problem
Say when to pick it up ontime Do good
Service phone in is good
You Good
All business no the problem
Say when to pick it up ontime Do good
Service phone in is good
More
by BOBOLEWIS67
Verified Customer
Verified Customer
Jun 30, 2022 -
Webb Chevy responded
Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Job took way longer than it should have.
Labor costs were astronomical. Loaner vehicle was not offered.
Labor costs were astronomical. Loaner vehicle was not offered.
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by KASIABLAZ
Verified Customer
Verified Customer
Jun 28, 2022 -
Webb Chevy responded
Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Too costly and a long wait even with appointment
regardless how minor the service, oil change etc.
regardless how minor the service, oil change etc.
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by jonvon100
Verified Customer
Verified Customer
Jun 24, 2022 -
Webb Chevy responded
Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Service was good.
I do not have any complaints Thank you for all you do.
I do not have any complaints Thank you for all you do.
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by purplecfox
Verified Customer
Verified Customer
Jun 23, 2022 -
Webb Chevy responded
Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
The staff are very Professional, courteous and friendly.
They explain thoroughly which services are needed.
They explain thoroughly which services are needed.
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by eturner329
Verified Customer
Verified Customer
Jun 22, 2022 -
Webb Chevy responded
Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Never called to communicated with me about my car.
My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave
My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave my car a jump after I paid $1,285 for them to fix the problem, mind you the problem was the car not starting. The care was shaking uncontrollably when I restarted it, which was something I never experienced with my car.
I made them take the car back, they did more work, minor work he oiled a wire to stop the shaking. I was told my car didn't start when I came to pick it up because the technician forgot to let the car run after he replaced the chip in my car.
when I came to get my car for the second time they forgot to reset my car, so things like the oil light was showing as 0% when I had just got an oil change, so they had to take the car back to reset it. There was new scratch marks on my driver side door.
I talked to Breyana over the phone, she knew very little about the ECM and how the technician found the problem, so I asked to speak with someone els who could better explain to me what was going on with my car and she would not let me speak to another person, she seemed offended that I wanted to speak to someone else, I just wanted someone who could better explain what was going on with my car. After a lot of pushback she let me speak to another person who was able to better explain to me what was going on with my car and answer my questions.
And again there was no communication AT ALL!!! Nobody called me to communicate with me about my car, I had to call to get any type of update. When they figured out the problem no one called, the first time when my car was finished no one called, when the car had to go back no one called, just no communication at all.
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by amandamcfarland920
Verified Customer
Verified Customer
Jun 16, 2022 -
Webb Chevy responded
Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service director:
Sean Drane
Service Director
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
I've been treated like a valued customer from the very
first time I walked in
first time I walked in
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by eternal4slash
Verified Customer
Verified Customer
Jun 15, 2022 -
Webb Chevy responded
Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager:
Sean Drane
Service Manager
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Mr. Remy Price checked me in answered my questions and
checked in with me from time to time while my vehicle was being serviced. I really appreciate that. Is customer service was superb.
checked in with me from time to time while my vehicle was being serviced. I really appreciate that. Is customer service was superb.
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by MORGANNA LOCKETT
Verified Customer
Verified Customer
Jun 09, 2022 -
Webb Chevy responded
Morganna, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager:
Sean Drane
Service Manager
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Routine oil change.
No problems at all. Only the sales personnel are very friendly. Service department is kind of uptight, guess they get the disgruntled people the m
No problems at all. Only the sales personnel are very friendly. Service department is kind of uptight, guess they get the disgruntled people the most, causing them to be very bland.
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by CQMRP
Verified Customer
Verified Customer
Jun 07, 2022 -
Webb Chevy responded
Cqmrp, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager:
Sean Drane
Service Manager
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440
Services always professional and efficient.
Always consistent. I've never had a bad experience at this service location
Always consistent. I've never had a bad experience at this service location
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by kellibea1
Verified Customer
Verified Customer
May 24, 2022 -
Webb Chevy responded
Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager:
Sean Drane
Service Manager
9440 S. Cicero Ave
Oak Lawn, IL 60453
P:708-423-9440