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Rene Cruz
Rene Cruz at Nissan of Torrance

Rene Cruz | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.2
57 Reviews

Languages Spoken

English English

4.2

57 Reviews

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57 Reviews of Rene Cruz

September 12, 2026

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Employee Rating

I have been going to another location since 2003 I regret that I am just now finding out about Torrance so glad I know now More

by maliktheculinare
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

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Sep 18, 2026

Nissan of Torrance responded

Hello Malik, thank you for giving us a chance. We are so glad to have you as a customer and look forward to providing you with exceptional service. Welcome to the Nissan of Torrance family! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 10, 2026

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Employee Rating

They are professional, I was satisfied with their work. They were patient with me and me with them also.?? More

by bennettjohnetta9
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

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Sep 12, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance! We are delighted to hear that you were satisfied with our professionalism and patient service. It was a pleasure working with you and we look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 08, 2026

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Employee Rating

Muy buen servicio, muy amable el service advaiser, fue rápido el servicio que necesitaba mi camioneta y me la entregaron muy limpia More

by Claudia Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Sep 19, 2026

Nissan of Torrance responded

Thank you for your review! We are thrilled to hear that our service advisor provided friendly and efficient service for your truck. We always strive to deliver a clean and prompt experience for our customers. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2026

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Employee Rating

I called Rene to ask for the service report for my vehicle after the maintenance was completed. I was told that they were out of the reminder stickers that are normally placed on the windshield. I sim More

by PASCHAVEZ005
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

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Sep 02, 2026

Nissan of Torrance responded

Hello, we apologize for the miscommunication. We will let Rene know you are still waiting for a follow up. Please note that your service light was reset and your vehicle will alert you when your vehicle needs its next maintenance. Thank you for bringing this to our attention. We value your satisfaction. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2026

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Employee Rating

Renee was very professional and kind. I appreciate the service Thank you very much Bye More

by PARISTHRASH
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

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Sep 02, 2026

Nissan of Torrance responded

Thank you for taking the time to leave a review! We are so glad to hear that you had a positive experience with Rene. Providing excellent service is our top priority, and we appreciate your kind words. Thank you for choosing our business and we look forward to serving you again in the future. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

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Employee Rating

Very busy service department Everyone was nice and that's all I have to say. No More

by Bjdavis316
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

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Sep 04, 2026

Nissan of Torrance responded

Thank you very much, here at Nissan of Torrance we value you as a customer and appreciate your feedback. We look forward to being of assistance in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

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Employee Rating

Little wait but got my car fixed Thank you Rene was helpful there was little wait time but he let me know the problem while getting oil change great service More

by Pquin703
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Print
Sep 04, 2026

Nissan of Torrance responded

Thank you for taking the time to provide feedback regarding your recent service visit. We are glad Rene communicated with you and provided a good experience. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

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Employee Rating

Have difficult to call back to Rene. He did not answer my call or reply my text. More

by PARNITNUN22
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

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Aug 30, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience with reaching our team member. We strive to provide prompt and efficient communication for all our customers. We will address this with Rene and ensure it does not happen in the future. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2026

Dealership Rating
Employee Rating

In and out like they said I would be awesome experience I will be going here from now on More

by maliktheculinare
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Print
Aug 30, 2026

Nissan of Torrance responded

Thank you for your positive feedback! We're glad that your experience with us was awesome and that you'll be returning in the future. See you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2026

Dealership Rating
Employee Rating

Although I waited over 5 hours for a scheduled oil change appointment, Rene was amazing! He took really good care of me and made my experience so special. Thank you, Rene! More

by TashawnyHunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 30, 2026

Nissan of Torrance responded

Thank you for taking the time to leave us a review, we truly value your feedback! We apologize for the long wait, but we are thrilled to hear that Rene provided excellent service and made your experience special. We will make sure to pass along your compliments to him. Thank you for choosing us for your oil change needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

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