Rene Cruz
Rene Cruz at Nissan of Torrance

Rene Cruz

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.0
49 Reviews

Languages Spoken

English English

4.0

49 Reviews

Write a Review

49 Reviews of Rene Cruz

September 15, 2026

Dealership Rating
Employee Rating

The dealership and service technicians are professional and helpful. I'm always pleased with the service. More

by CALEXCEOANNA
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

September 15, 2026

Dealership Rating
Employee Rating

Very satisfying Kind, very professional, attentive and friendly personally. Nice, Friendly, Explain everything, Payment estimates, In how many months I'll finish paying, monthly payments, More

by ELVIRARODRIGUEZ410
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

September 12, 2026

Dealership Rating
Employee Rating

I have been going to another location since 2003 I regret that I am just now finding out about Torrance so glad I know now More

by maliktheculinare
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

September 10, 2026

Dealership Rating
Employee Rating

They are professional, I was satisfied with their work. They were patient with me and me with them also.?? More

by bennettjohnetta9
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 12, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance! We are delighted to hear that you were satisfied with our professionalism and patient service. It was a pleasure working with you and we look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 08, 2026

Dealership Rating
Employee Rating

Muy buen servicio, muy amable el service advaiser, fue rápido el servicio que necesitaba mi camioneta y me la entregaron muy limpia More

by Claudia Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

August 28, 2026

Dealership Rating
Employee Rating

I called Rene to ask for the service report for my vehicle after the maintenance was completed. I was told that they were out of the reminder stickers that are normally placed on the windshield. I sim More

by PASCHAVEZ005
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

Sep 02, 2026

Nissan of Torrance responded

Hello, we apologize for the miscommunication. We will let Rene know you are still waiting for a follow up. Please note that your service light was reset and your vehicle will alert you when your vehicle needs its next maintenance. Thank you for bringing this to our attention. We value your satisfaction. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2026

Dealership Rating
Employee Rating

Renee was very professional and kind. I appreciate the service Thank you very much Bye More

by PARISTHRASH
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 02, 2026

Nissan of Torrance responded

Thank you for taking the time to leave a review! We are so glad to hear that you had a positive experience with Rene. Providing excellent service is our top priority, and we appreciate your kind words. Thank you for choosing our business and we look forward to serving you again in the future. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

Dealership Rating
Employee Rating

Very busy service department Everyone was nice and that's all I have to say. No More

by Bjdavis316
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 04, 2026

Nissan of Torrance responded

Thank you very much, here at Nissan of Torrance we value you as a customer and appreciate your feedback. We look forward to being of assistance in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

Dealership Rating
Employee Rating

Little wait but got my car fixed Thank you Rene was helpful there was little wait time but he let me know the problem while getting oil change great service More

by Pquin703
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 04, 2026

Nissan of Torrance responded

Thank you for taking the time to provide feedback regarding your recent service visit. We are glad Rene communicated with you and provided a good experience. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

Dealership Rating
Employee Rating

Have difficult to call back to Rene. He did not answer my call or reply my text. More

by PARNITNUN22
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Aug 30, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience with reaching our team member. We strive to provide prompt and efficient communication for all our customers. We will address this with Rene and ensure it does not happen in the future. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...

Dealership Inventory (159 Vehicles)

new 2027 Nissan Kicks car, priced at $29,665
2027 Nissan Kicks
new
Bronze Metallic exterior
CVT
All-wheel Drive
new 2027 Nissan Sentra car, priced at $26,780
2027 Nissan Sentra
new
Black exterior
CVT
Front-wheel Drive
new 2027 Nissan Sentra car, priced at $26,740
2027 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Frontier car, priced at $37,496
2026 Nissan Frontier
new
Afterburn Orang exterior
Automatic
Rear-wheel Drive
used 2022 Kia K5 car, priced at $22,083
2022 Kia K5
used
Wolf Gray exterior
Automatic
All-wheel Drive
used 2023 INFINITI QX50 car, priced at $26,580
2023 INFINITI QX50
used
Lunar White exterior
CVT
All-wheel Drive