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5 Reviews
Write a Review5 Reviews of Rene Cruz
June 22, 2026
This was my second time going into the dealership for a radio issue and I set up a second appointment because the issue was not resolved, on 6/15 I wasted my time going into the dealer because I was told b radio issue and I set up a second appointment because the issue was not resolved, on 6/15 I wasted my time going into the dealer because I was told by Rene that there wasn't anything he could do because I didn't have proof of my issue. I wasted 2 hours of time at the dealership and I am now putting in a case with Corporate until my issue is resolved More
Other Employees Tagged: Rene Cruz
June 02, 2026
Totally understand it was busy, but it took them 30 minutes to check me in for service and then 3 hours to complete an oil change and tire rotation. Had to come up to the front desk twice (even though minutes to check me in for service and then 3 hours to complete an oil change and tire rotation. Had to come up to the front desk twice (even though my vehicle is done) just to have them begin processing my vehicle return. Completely understand how busy they were, but they only had ONE person manage the front desk while multiple other people were just lounging around. More
Other Employees Tagged: Rene Cruz
June 02, 2026
Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. 10 of 10 experience. More
Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Raymond Ward, Dominic Vettraino, Arcee Cabacungan

