Great It was a great experience and everyone was great
and I was very pleased
and I was very pleased
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by CRUZRENE0703
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Oct 01, 2026 -
Nissan of Torrance responded
Thank you for the fantastic feedback! We're thrilled to hear you had a wonderful experience with us. Our team works hard to provide top-notch service, and your kind words motivate us to keep it up. We can't wait to welcome you back for another fantastic experience! Kind Regards, Elizabeth Reyes Customer Relations Manager
They were ready for my appointment when I got there and
my vehicle was ready when promised.
my vehicle was ready when promised.
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by KAROLPOWERS
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Nissan of Torrance responded
Hello Karol, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
My experience was excellent.
Technician Juan, Arcee and Rene Cruz were excellent attention. Congratulations Excellent
Technician Juan, Arcee and Rene Cruz were excellent attention. Congratulations Excellent
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by Alejandra
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 29, 2026 -
Nissan of Torrance responded
Hi Alejandra Thank you for your high star rating! We appreciate your positive feedback and your business! Kind Regards, ElizabethReyes Customer Relations Manager
The only thing that I was upset with was that while
dropping my car off I got ignored by the people who get the cars. I was there before three cars. But then Rene showed up and helped me really fast an
dropping my car off I got ignored by the people who get the cars. I was there before three cars. But then Rene showed up and helped me really fast and he gave us an excellent service!
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by JAQUELINEHIGBEE23
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Oct 02, 2026 -
Nissan of Torrance responded
Hello Jaqueline, thank you for bringing this to our attention. We apologize for the unsatisfactory experience you had while dropping off your car. We pride ourselves on providing excellent service, and we're thrilled that Rene was able to assist you quickly. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Rene was very helpful, he had empathy for my situation
and found a solution to take care of my service needs, he also took time to explain how and why everything works.
and found a solution to take care of my service needs, he also took time to explain how and why everything works.
More
by CamarenaFrank97
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 27, 2026 -
Nissan of Torrance responded
Thank you for your kind review! Our team strives to provide excellent customer service, and we are thrilled to hear that Rene was able to assist you and explain everything clearly. We appreciate your support and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
N/a Service was great.
Rene Cruz was very helpful and informative. He still showed exemplary service even though he was the only person on staff at the time.
Rene Cruz was very helpful and informative. He still showed exemplary service even though he was the only person on staff at the time.
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by mayerskenya
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 23, 2026 -
Nissan of Torrance responded
Hello Kenya, thank you so much for your kind words, we are thrilled that you had a great experience with our service. We take pride in providing excellent customer service and we are glad that Rene Cruz was able to help you and make your visit a pleasant one. We appreciate your feedback and hope to see you again soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Renee did a great job in providing excellent,
professional and respectful customer service. He did this while also trying to calm down an unruly customer.
professional and respectful customer service. He did this while also trying to calm down an unruly customer.
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by HILTCONSULT
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Nissan of Torrance responded
Thank you for the kind words! We aim to provide exceptional customer service, even in challenging situations. We appreciate your recognition of our efforts and are happy to have Rene on our team.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Knowledgeable helpful honest n direct I hope to have only
Rene Cruz help me going forward with all my service needs
Rene Cruz help me going forward with all my service needs
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by MS.THERNANDEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 23, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We are so glad to have provided you with a knowledgeable, helpful, and honest experience. Please ask for Rene when you schedule your next appointment to ensure he assist you. Your satisfaction is our top priority! Kind Regards, Elizabeth Reyes Customer Relations Manager
Sep 18, 2026 -
MS.THERNANDEZ responded
I would appreciate if Rene would help me going forward with all of my service needs thank u
The dealership and service technicians are professional
and helpful. I'm always pleased with the service.
and helpful. I'm always pleased with the service.
More
by CALEXCEOANNA
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 18, 2026 -
Nissan of Torrance responded
Thank you for taking the time to leave us such a kind review! We take pride in providing professional and helpful service to all of our customers, and we are delighted to hear that you are always pleased with our services. Looking forward to serving you in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager
Very satisfying Kind, very professional, attentive and
friendly personally. Nice, Friendly, Explain everything, Payment estimates, In how many months I'll finish paying, monthly payments,
friendly personally. Nice, Friendly, Explain everything, Payment estimates, In how many months I'll finish paying, monthly payments,
More
by ELVIRARODRIGUEZ410
Verified Customer
Verified Customer
Other Employees Tagged:
Rene Cruz
Sep 18, 2026 -
Nissan of Torrance responded
We are thrilled to hear that we were able to provide you with such a positive experience, from our professional and friendly staff to our clear explanations and payment estimates. We strive to make your payments stress-free and look forward to continuing to serve you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager
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