Rene Cruz
Rene Cruz at Nissan of Torrance

Rene Cruz

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.2
61 Reviews

Languages Spoken

English English

4.2

61 Reviews

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61 Reviews of Rene Cruz

October 26, 2026

Dealership Rating
Employee Rating

These guys were terrific and professional. Great experience Not sure what else i can say. They were great and I really appreciated their service More

by JPELS
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

October 20, 2026

Dealership Rating
Employee Rating

I brought the car in for a transmission issues. They told me there was nothing wrong with the transmission and I needed a fuel decarb service. After paying them about $380 for the fuel cleaning ser More

by JORDO5778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo

October 14, 2026

Dealership Rating
Employee Rating

It was great to come to your desk and have a person who really likes being at his job and like working with people her name was great More

by MARXPIERAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Rene. We take pride in our work and love connecting with our customers. We look forward to welcoming you back soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 13, 2026

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Employee Rating

I was greeted with care. My appointment was handled with professionalism. It was a pleasure. More

by GOODGIRLZDE
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Oct 16, 2026

Nissan of Torrance responded

Thank you for your kind words! We love to hear that you felt welcomed and received professional service. Our team strives to create a positive experience for every customer. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 29, 2026

Dealership Rating
Employee Rating

Great It was a great experience and everyone was great and I was very pleased More

by CRUZRENE0703
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Oct 01, 2026

Nissan of Torrance responded

Thank you for the fantastic feedback! We're thrilled to hear you had a wonderful experience with us. Our team works hard to provide top-notch service, and your kind words motivate us to keep it up. We can't wait to welcome you back for another fantastic experience! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 28, 2026

Dealership Rating
Employee Rating

They were ready for my appointment when I got there and my vehicle was ready when promised. More

by KAROLPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Nissan of Torrance responded

Hello Karol, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 25, 2026

Dealership Rating
Employee Rating

My experience was excellent. Technician Juan, Arcee and Rene Cruz were excellent attention. Congratulations Excellent More

by Alejandra
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 29, 2026

Nissan of Torrance responded

Hi Alejandra Thank you for your high star rating! We appreciate your positive feedback and your business! Kind Regards, ElizabethReyes Customer Relations Manager

September 24, 2026

Dealership Rating
Employee Rating

The only thing that I was upset with was that while dropping my car off I got ignored by the people who get the cars. I was there before three cars. But then Rene showed up and helped me really fast an More

by JAQUELINEHIGBEE23
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Oct 02, 2026

Nissan of Torrance responded

Hello Jaqueline, thank you for bringing this to our attention. We apologize for the unsatisfactory experience you had while dropping off your car. We pride ourselves on providing excellent service, and we're thrilled that Rene was able to assist you quickly. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 22, 2026

Dealership Rating
Employee Rating

Rene was very helpful, he had empathy for my situation and found a solution to take care of my service needs, he also took time to explain how and why everything works. More

by CamarenaFrank97
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 27, 2026

Nissan of Torrance responded

Thank you for your kind review! Our team strives to provide excellent customer service, and we are thrilled to hear that Rene was able to assist you and explain everything clearly. We appreciate your support and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 21, 2026

Dealership Rating
Employee Rating

N/a Service was great. Rene Cruz was very helpful and informative. He still showed exemplary service even though he was the only person on staff at the time. More

by mayerskenya
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Sep 23, 2026

Nissan of Torrance responded

Hello Kenya, thank you so much for your kind words, we are thrilled that you had a great experience with our service. We take pride in providing excellent customer service and we are glad that Rene Cruz was able to help you and make your visit a pleasant one. We appreciate your feedback and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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