"Contacted the dealership with the interest to make a deal..."
Contacted the dealership with the interest to make a deal that would put me in a new vehicle, while trading in an old one, by the end of the month. Submitted a contact - no answer.
Submitted another - nothing... Put on in on another, more expensive vehicle, and finally received a response.
Was able to talk to a rep, Renee, and she said I was "hard to get a hold of," though the documented truth was I was trying to call, email, and text her back with no response for two weeks. After talking to her on the phone, she said she'd get back to me in one, maybe two days, with an offer and what to do to move forward.
It is now two and a half weeks later and I have heard nothing. I wanted to move forward with NOJDR, but ended up elsewhere to get my vehicle.
"Outstanding, remarkable, friendly "
Renee did a fabulous job finding me my dream car! She was able to get me the price I wanted. She is a great employee and I can tell she has been with the company for many years, she knew what she was talking about. I didn't expect to take my care home that night, but she made that happen!
"Outstanding customer service "
Renee Maholm was totally thorough with information and helped us find exactly what we wanted. Sometimes it’s difficult to find the options you want and stay within the budget, but she finds the deal that works. We were happy with the price, and we are enjoying our new Ram truck.
Renee made leasing a new Jeep quick and painless. Great service all around from all the employees I spoke to. Definitely would recommend this location.
- Rebecca Phillips
Our salesperson was knowledgeable, funny, kindand efficient. I would go back again and recommend our salesperson 100%.
The whole experience was pleasant and my time wasn't wasted with inexperienced people.
- Dave C
My sales person Renee was easy to work with. The credit person made it quick,easy and painless. The only thing I did not like was when I first pulled up there were sales people in the parking lot waiting for customers. They should make it less obvious.
"Renee Maholm is the best!"
We have been online shopping for months before we finally settled on the car we wanted. We visited another dealership before going to North Olmsted CJDR and the rep was not willing to work with us. Low and behold we found the same model car, a year newer, with less miles at this dealership. Renee went to work quickly to get us as close to our out the door price as she could,
"Great customer service"
From the moment I stepped on the lot, everyone was very helpful. Renee is very nice and great to work with. Joe in finance was really helpful as well.
"Easy no hassle car shopping"
- Michael Mckimmie
Very friendly and non pushy sales. Very educated on cars with allot of information. From beginning to driving off the lot in my new car it was an excellent experience.
"Used f 150"
I had a good experience buying with Renee. She was very accommodating to all my requests and a pleasure to work with. Overall smooth transaction.