Renee Miller | Page 5
Service Advisor
Hawk Subaru of Joliet
2401 S. Il. Route 59
Plainfield, IL 60586
49 Reviews
Write a Review49 Reviews of Renee Miller
May 13, 2023
Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More
Other Employees Tagged: Jeff Colbert, Luis Figueroa, Donna Tran Gonzales
May 10, 2023
Don’t feel like writing a lot but service was good not gonna lie. 10/10 gonna lie. 10/10 More
Other Employees Tagged: Jeff Colbert, Luis Figueroa, Donna Tran Gonzales
April 29, 2023
Ridiculous that you would charge to have the battery terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are any pending issues. Way to nickel and dime your customers! Not happy with your dealership at all! Renee was great and the only reason I stayed. More
April 05, 2023
SERVICE DEPARTMENT EXCELLENT INTERACTION WITH CUSTERMERS. THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING MY VEHICLE TO HAWK JOLIET. More
April 03, 2023
Renee Miller has always been very professional and Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Ze Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Zero stress when service is needed. Alway's smiling and happy. I have been a test and service Engineer at my job for 45 years, and I know good service when I see it. Another thing, the video from the young man that actually serviced my Forester was amazing and well explained. Soon I will retire and because of Ms. Miller my next purchased Forester will be because of her. I wish she were available to be my sale's person also. My wife and I have much trust in her opinion. I am an old school believer that when a customer walks in staff should speak. My previous vehicle was a 1986 Volvo 240GL with 320k miles, it began to have issues, so we went to Volvo of Lyles to pay cash for a new Volvo. No one in sales spoke. We walked our xxxxx out and went up the road to Gerald Subaru. We tried waiting for Hawk, took too long to open. Another thing when My service Rep had a question, she would not xxxxxxxx us but would ask her manager who always had a straight up and honest answer for us. More
March 23, 2023
Wonderful service. Very friendly and helpful. Kept us informed on what the service technicians were doing with our Forrester. Thank you for a job well done! Very friendly and helpful. Kept us informed on what the service technicians were doing with our Forrester. Thank you for a job well done! More
March 15, 2023
Great sales staff and service department. This will be our go to dealer for our future auto purchases and service. This will be our go to dealer for our future auto purchases and service. More
Other Employees Tagged: Michael Widuch, Chris Tsaliangos, Jeff Colbert, Luis Figueroa , Shaun Shore