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Renee Miller
Renee Miller at Hawk Subaru of Joliet

Renee Miller | Page 6

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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5.0
64 Reviews
5.0

64 Reviews

Write a Review

64 Reviews of Renee Miller

June 08, 2023

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Employee Rating

Will continue to bring our cars here for service. Everything was explained and done well. More

by lindaplaskota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Miletta

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Jun 10, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2023

Dealership Rating
Employee Rating

Renee was AMAZING ! ! The service was affordable and fast !!! I will recommend HAWK SUBARU TO EVERYONE More

by ERINCAMPANOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

June 03, 2023

Dealership Rating
Employee Rating

Ny battery was marked as good and then my battery died less than a week later. . More

by JNFOX76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to our Service Manager, Bob Lang at (815) 725-3789.

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Service Manager, Kevin Nunez, at 815-725-3789 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 26, 2023

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Employee Rating

Always great service! Very thorough and willing to answer all my questions. Very satisfied with the service. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Tran Gonzales

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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2023

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Employee Rating

I had my first oil change and tire rotation. I was able to call for an appointment on the same day and they were quick and friendly. Very concerned about interactions with the customer. More

by TSMILHOUSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

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Employee Rating

Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More

by CARICLARIDA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Figueroa , Jeff Colbert, Donna Tran Gonzales

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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Dealership Rating
Employee Rating

Don’t feel like writing a lot but service was good not gonna lie. 10/10 More

by AJWILLIAMS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Figueroa , Jeff Colbert, Donna Tran Gonzales

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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

April 29, 2023

Dealership Rating
Employee Rating

Ridiculous that you would charge to have the battery terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are More

by DCBUJAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Customer Care Manager, Kelvin Nunez at (815) 725-3789 to discuss this further.

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our Service Manager, Kevin Nunez, at 815-725-3789. and we will do our best to make this better.

April 27, 2023

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Employee Rating

They checked out an issue and changed the oil within an hour. They even provided a video. More

by kerrylbgonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2023

Dealership Rating
Employee Rating

SERVICE DEPARTMENT EXCELLENT INTERACTION WITH CUSTERMERS. THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING More

by SOOTIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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