Renee Scaravalle | Page 3

Renee knew what we wanted and got it. From the beginning to keys in hand, all went smoothly and quickly. A very pleasant experience. we love the car we bought. From the beginning to keys in hand, all went smoothly and quickly. A very pleasant experience. we love the car we bought. More

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I am Absolutely in love with my new car purchase. It took us a while and I am not easily impressed but Renee knew exactly my taste and what I wanted. She sure worked with me and did her magic. All th It took us a while and I am not easily impressed but Renee knew exactly my taste and what I wanted. She sure worked with me and did her magic. All the staff there are very attentive and caring which made me feel very welcome. Renee and Armando are the best!!!!! More

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If you want a world-class shopping experience and an exceptional customer service while in the market for a new luxury vehicle, Mercedes-Benz of Bonita Springs is your dealership and Renee Scaravalle is exceptional customer service while in the market for a new luxury vehicle, Mercedes-Benz of Bonita Springs is your dealership and Renee Scaravalle is your salesperson! From the moment I spoke to Renee on the phone to inquire about the inventory, I knew I would be doing business with her. She was polite and courteous during the phone conversation and answered all the questions I had. When I arrived at the dealership, the place was quite impressive. I was greeted by a team of friendly professionals, and the overall vibe was amazing! Renee went above and beyond to show all available options to me so that I could make an informed decision. She ensured that the whole buying experience was stress-free, smooth, and transparent. Consistent with the values of the Mercedes-Benz brand, Renee demonstrated respect, integrity, professionalism, and excellence every step of the way. By listening to what the customer wants and respecting their choice, Renee creates an unforgettable shopping experience and provides a five- star customer service. She is truly a great asset to the company! Thank you, Renee! More

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I could not have possibly worked with a better sales agent in finding the MB to replace the one I lost due to Hurricane Ian. Renee was knowledgeable, professional, diligent, compassionate and committed agent in finding the MB to replace the one I lost due to Hurricane Ian. Renee was knowledgeable, professional, diligent, compassionate and committed to making me happy in finding me the right car. And somehow she managed to find the car I was looking for and even with the same interior & exterior colors. Mercedes Benz of Bonita Springs had been my preferred dealership but working with Renee was the ultimate Mercedes experience under the worst of personal conditions due to the hurricane. Big thanks to my awesome service advisor Patty for connecting me with Renee. My kudos & praise of Renee is endless. I will definitely refer her to anyone I know looking for a MB. Renee deserves the highest level award and a huge raise. This is my 4th MB and Renee will be my go to for sales going forward. You rock Renee! Big hugs Renee and thank you again & again. More

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Dealership is top notch! I was truly overwhelmed by what the dealership does to make a customer feel special and appreciated. I found a vehicle I wanted to purchase online. I I was truly overwhelmed by what the dealership does to make a customer feel special and appreciated. I found a vehicle I wanted to purchase online. I reside in Texas and with the vehicle being located in Florida, l felt uneasy in buying a vehicle without at first looking at it and test-driving. These concerns were addressed promptly as my Renee, my salesperson took time to send me a comprehensive vehicle report with all the vehicle’s maintenance records, etc. In addition, she took a lengthy video going through the vehicle, inch by inch to ensure I could see it as well as if I was there in person to see the vehicle. All my questions were timely answered. When I was comfortable and ready to purchase, Renee recommended what airport to fly into and even recommended the best day to come. When I arrived at the Florida airport, I was shocked to know that my sales person, Ms. Renee, on her day off, took time to come to the airport and pick my wife and I up. I have purchased over 20 vehicles in my lifetime and never have I been treated like royalty, like Mercedes of Bonita Springs did. I purchased the vehicle and the next day started my drive to Texas. Any other dealership would have ended it’s concerns for me once the buyers order was signed. Ms. Renee followed up with us all through our drive home. It is this dedication to a customer’s wellbeing that separates Ms. Renee and Mercedes of Bonita Springs form other dealerships. They are truly the ‘cream of the crop.’ More

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Absolutely satisfied with my new car purchase and the credit goes to Renee Scaravalle who understood my situation and listened to my desires, then found a car that checked all the boxes; I’m a Happy Buye credit goes to Renee Scaravalle who understood my situation and listened to my desires, then found a car that checked all the boxes; I’m a Happy Buyer. Perhaps the most remarkable aspect of this purchase and Renee’s professionalism is that ‘it’ all took place in the aftermath of Hurricane Ian; hardly any prospect buys in the area and an extremely high customer volume competing for Sales Force attention. Renee was, obvious to me, taking care of all her clients but when she had time to meet with me, she never tried to cut it short and made me feel like I was the only person on the planet. Perfect Experience. More

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Hurricane Ian destroyed 2 of our cars. I was fortunate enough to pass by Mercedes-Benz of Bonita with my son shortly after our cars were towed away. We were assigned to Renee and three day I was fortunate enough to pass by Mercedes-Benz of Bonita with my son shortly after our cars were towed away. We were assigned to Renee and three days later my 82 year old father and I are driving 2 beautiful new Mercedes-Benzes. Renee is a star, a lone woman in a man’s cutthroat world, working hard, and excelling. She has my highest recommendation, my thanks, and most of all, my respect. GIVE HER A RAISE (I owe her a steak dinner). I will send my friends to her. Armando Alberti in finance further exemplifies the highest standards of professionalism. So patient & courteous, especially with my elderly father. Respect! Wylly Corria gave us a great lesson on the cars. Extremely knowledgeable, patient, & courteous. Danny Simoes in parts is another credit to Mercedes-Benz of Bonita Springs. Thank you all for a great experience. More

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Amazing service! So helpful and very flexible with our changing plans. A pure pleasure working with Renee. So helpful and very flexible with our changing plans. A pure pleasure working with Renee. More

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This is my second MB car purchase at MB Bonita and I will not change it for anywhere else. Renee is absolutely extremely professional from the beginning to the end. She makes you feel comfortable and knows not change it for anywhere else. Renee is absolutely extremely professional from the beginning to the end. She makes you feel comfortable and knows the product very well. She really worked with me twice and will not be the last time. I had other good offers from different dealership but she made me look at the pros and cons of staying with her. Armando on the finance debt like other dealership is Not pushy nor tells you what is convenient for MB but for me. Met with Ron and he was able to met my needs and budget which is important for me. Brandon the concierge twice so patient, great customer service always with a smile responding to any crazy question I could ask. He deserves a promotion. Your Dealership should be very happy to have employees like them. More Renee's would make it better (girl power) lol. Thank you again. Galia Heller More

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I cannot say enough about my sales rep Renee Scaravalle. From the moment I walked in she was there to greet me with a smile and ready to answer any questions. After letting her know what I was looking for From the moment I walked in she was there to greet me with a smile and ready to answer any questions. After letting her know what I was looking for she automatically knew which vehicle would be perfect for me .. and she was right!! I absolutely love my 350GLE – The options were incredible, the car is absolutely gorgeous and the test drive was all I needed to make my decision. Renee’s professionalism and knowledge of Mercedes and the vehicles is outstanding! She is one of the best sales reps I have ever had the pleasure of dealing with. Even after the purchase her follow up phone calls, availability and attention to detail is second to none! She and all of her team made the Mercedes experience one I will never forget!! I highly recommend Renee Scaravalle with Mercedes Benz of Bonita Springs More

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