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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 4

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
201 Reviews

Dealership Experience

42 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

gm training

4.7

201 Reviews

Write a Review

201 Reviews of Rex Franks

November 13, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable team of capable members at your service. Great service advisors and sales staff More

by SHOLUB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther

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Nov 13, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ed Morse Chevrolet GMC DeWitt to be friendly and knowledgeable. We pride ourselves on providing excellent service, and it's great to know that our sales staff and service advisors made a positive impression. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 12, 2025

Dealership Rating
Employee Rating

Rex was very informative and I feel that we’ve established a relationship based on good business expectations now and going forward. I’d recommend Rex to anyone seeking thorough service in a timel More

by nlbii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you found Rex informative and that you feel a strong relationship has been established. At Ed Morse Chevrolet GMC DeWitt, we strive to provide thorough and timely service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2025

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Employee Rating

Car mechanic/technician excellent detailed work. Kendra: customer service. Extremely satisfied. Kendra is excellent communicator, check-in, knowledgeable, very friendly. More

by CLANPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Kendra= perfect. Excellent. Wonderful.

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Oct 28, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words about your experience with us at Ed Morse Chevrolet GMC DeWitt! We're thrilled to hear that you were extremely satisfied with the detailed work from our mechanics and the outstanding customer service provided by Kendra. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 19, 2025

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Employee Rating

They are very pleasant to work with, and reasonably priced. it is also nice to have pick up and delivery service More

by RICHARD.HANSEN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words, Richard! We’re thrilled to hear that you found our team at Ed Morse Chevrolet GMC DeWitt (DICB) pleasant to work with and appreciated our pickup and delivery service. We strive to provide reasonable pricing and excellent service. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 11, 2025

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Employee Rating

Friendly straight forward people. They all know their stuff and are great at customer care. More

by srwilliams71203
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We appreciate your kind words about our team at Ed Morse Chevrolet GMC DeWitt. We're thrilled to hear that you found our staff knowledgeable and friendly. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 11, 2025

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Employee Rating

Great job in getting the fender cleaned up it was most appreciated. There was some bed liner spray had gotten on the truck and they did a great job in getting it off. More

by anitasoike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words, Anita! We are glad to hear that you were satisfied with the service we provided in cleaning up the fender and removing the bed liner spray from your truck. It's always our goal at Ed Morse Chevrolet GMC DeWitt (DICB) to ensure our customers leave happy. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 24, 2025

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Employee Rating

Location is handy to get to, right off highway 61. Dropped off vehicle, took a walk into town and returned. Work was finished in no time. Easy check out and on the road with a clean car!!! More

by DENNISLCORWIN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Dennis! We're thrilled to hear that you had a convenient experience with Ed Morse Chevrolet GMC DeWitt and that your vehicle was taken care of promptly. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again next time! Safe travels! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 02, 2025

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Employee Rating

Every single person was professional and courteous. The work was finished timely and done well. We were updated on the work done and REALLY appreciated the car wash!!! More

by bgoodsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're happy to hear about your positive experience at Ed Morse Chevrolet GMC DeWitt. It's great to know that our team's professionalism and courteous service made an impact. We're also glad you appreciated the updates and the car wash. We look forward to seeing you again for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 01, 2025

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Employee Rating

Overall, a great car buying experience. Ordered my vehicle, paid the agreed upon price 3 months later on arrival. More

by adsbar.sbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Travis Kizzire

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Aug 01, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Adsbar! We’re thrilled to hear that you had a great car-buying experience at Ed Morse Chevrolet GMC DeWitt. It’s fantastic to know that your ordered vehicle met your expectations and that everything went smoothly. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 30, 2025

Dealership Rating
Employee Rating

Didn't get check sheet like in Oct. '24. showing what may need next time. More

by BGFDCRAFTY49
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Kizzire , Didn't deal with management

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Jul 31, 2025

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand the importance of having a check sheet for your vehicle, as it helps you stay informed about any upcoming maintenance needs. We appreciate your input and would like to improve your experience at Ed Morse Chevrolet GMC DeWitt (DICB). If you have any further concerns or suggestions, please feel free to contact us. We look forward to assisting you next time. Sincerely, The Ed Morse Chevy Buick GMC North Team

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