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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 9

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
201 Reviews

Dealership Experience

42 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

gm training

4.7

201 Reviews

Write a Review

201 Reviews of Rex Franks

November 02, 2024

Dealership Rating
Employee Rating

Friendly! !! And called me with concerns before fixing and car wash so appreciated !!!! and great service More

by kkyleryan47
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Nov 05, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the friendly service you received. At Ed Morse Chevrolet GMC DeWitt, we always strive to keep our customers informed and satisfied. We're glad you enjoyed your experience, and we look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 30, 2024

Dealership Rating
Employee Rating

Always great service. I especially like the small town dealer with quick and efficient no hassle experience. More

by Rpcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Nov 02, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our quick and efficient service at Ed Morse Chevrolet GMC DeWitt. Our team strives to create a hassle-free experience for all our customers. We look forward to welcoming you back soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2024

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Employee Rating

I appreciate the service that I receive at Ed Morse in DeWitt. Rex is great to work with. More

by pupsntrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you appreciate the service at Ed Morse Chevrolet GMC DeWitt and that Rex made your experience great. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 24, 2024

Dealership Rating
Employee Rating

Ed Morse Chevrolet has provided excellent professional service for our Chevy Tahoe and Buick Enclave. More

by cliftonjay57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Oct 26, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent professional service for your Chevy Tahoe and Buick Enclave at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 17, 2024

Dealership Rating
Employee Rating

I was scheduled for a service without being told what was wrong. When I called they said it was my transmission. Nobody told me anything was wrong at time of service. Called and was supposed to be called bac More

by ANDREA_LYNN_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Oct 19, 2024

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the communication about your vehicle's transmission issue. We appreciate the time you took to reach out and your patience during this process. We will share your feedback with our team and reach out to you shortly. Your satisfaction is important to us, and we look forward to resolving this for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 12, 2024

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Employee Rating

I appreciate the service and the convenience at Ed Morse in DeWitt. Rex is wonderful to work with. More

by LDSMKS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 11, 2024

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Employee Rating

Answered all of my questions, made sure I was updated about everything that was happening. More

by feddersen.olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Ed Morse Chevy GMC North responded

Thank you for your review! We're glad to hear that you felt well-informed and that all your questions were answered during your experience at Ed Morse Chevrolet GMC DeWitt. Communication is important to us, and we appreciate your feedback. We look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 07, 2024

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Employee Rating

Everyone is personable and explains any needs for repairs etcWe have been customers for many years! More

by MARYANNEGREEN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Kyle Gehn

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Oct 09, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We truly appreciate your loyalty to Ed Morse Chevrolet GMC DeWitt over the years. It's fantastic to hear that our team has consistently provided you with the personable service and clear explanations you deserve. We look forward to assisting you for many more years to come! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 28, 2024

Dealership Rating
Employee Rating

Pleasant staff. Quality workmanship. Fair prices. Informed of likely future maintenance needs to prepare for. More

by novakmike73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Ed Morse Chevy GMC North responded

Thank you, we truly appreciate your kind words! It's great to hear that you had a positive experience with our staff and found our workmanship and prices to your satisfaction. We're always here to keep you informed about your vehicle's needs. We look forward to seeing you again at Ed Morse Chevrolet GMC DeWitt! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 03, 2024

Dealership Rating
Employee Rating

Great service. Vehicle was done on time and very friendly staff. Will definitely be back. More

by UNDERCOVER5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Kyle Gehn

Report | Print
Sep 05, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Ed Morse Chevrolet GMC DeWitt and that your vehicle was ready on time. Our friendly staff is always here to assist you, and we look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

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