I had an amazing experience at this dealership. They had excellent customer service and they listened to what I wanted, and found me the perfect car for me. Reza made the entire process stress free and relaxed. When I came to get the car, it was sitting inside waiting for me. I highly recommend this dealership, and Reza, because of their outstanding knowledge along with a great selection of cars.
"Terry Is the BEST!"
I truly felt valued and appreciated during my entire experience at RBM Alpharetta. Terry attentively listened to my needs and I have an amazing car as a result. I never felt pressured to buy and I look forward to future purchases.
"Customer for Life! "
I had totaled my 2013 C-250 and needed another car. After using my insurance car buying option, Ramona contacted me immediately, asking about my family’s safety after the wreck and how she could help. I was able to secure an incentive of $1750 from my insurance, but it was due to expire before I received the money for my previous car. At RBM, I met Reza, who assisted me in choosing a 2018 C-300 on hold. Later, I scheduled an appointment with Ramona to finalize the paperwork and set up my mbrace. Lisa talked us through the purchase, as well as any extra warranties and support that I felt I needed. She also was able to refund a $1248 from my previous warranty! Elizabeth did a great job with her tutorial on utilizing all the features in the vehicle. Such wonderful personalized service, especially with Ramona expediting my purchase! And, after figuring in an additional service and refund, my new 2018 C-300 cost $2136 than my 2013 C-250!!!
I had the pleasure of working with Reza Azizi when I went looking to purchase a car at RBM Alpharetta. I was very happy with the way that i was treated, along the caring and professional nature of the entire experience from the minute I entered the dealership to when I drove away with a car.
I would recommend Reza to my friends and family and have full confidence that he will take of them with the same way as he did for me.
My wife and I are first time buyers of Mercedes and wanted a salesperson who was knownlegable of the models and styles they have to offer. We were introduced to Reza Azizi who's knownlegde of Mercedes was second to none. He allowed us to make are on decisions on what we wanted to see and answered every question. Reza was very through and personable and we would recommend him to any of our family or friends if they were looking for the Mercedes experience.
Other Employees Tagged:
"Just leased my first Mercedes"
Reza Azizi was a great help in finding me the perfect car. He is very smart, helpful and kind. I look forward to working with him on any future car dealings.
"New Car in a Hurry"
Thanks to RBM of Alpharetta and Reza Azizi we were able to make a great decision on a new car in a hurry. We had purchased two cars in the past from Reza and knew that he could help us select a car just perfect for our family in the tight timeline we were working with. His professional and genuine care for the needs of my family are exactly why we choose to come back to RBM of Alpharetta every time.
"exactly what I needed"
Treated extremely well. I'm a returning customer. Vehicle orientation superb. service levels at all times are excellent. Quick service sign for questions/ easy items is great.
Other Employees Tagged:
Reza Azizi bent over backwards to ensure I was satisfied with my chosen car. He assisted in a complicated transaction -- I lived in France and wanted to purchase a vehicle to be available upon my return to The States. He facilitated getting the paperwork to me overseas and working with me to release the car to a friend. Despite the time difference, Reza was always available to answer my questions in a timely manner. The car is everything this dealership promised.
" Buying A Mercedes-Benz "
I could have not picked a better sales person than Ramona. It seems like she bent over backwards to help us it was a very good experience.