Rachel Collins

We have been working with Sheaffer for many years. He is very professional and is always available to answer questions. He has made the buying process very easy. When we are in need of the next vehicl He is very professional and is always available to answer questions. He has made the buying process very easy. When we are in need of the next vehicle there is no doubt Sheaffer will be our go to guy. Thanks for everything!! More

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This has been the Best vehicle buying experience I’ve ever had. Smooth , relaxed and enjoyable. Sheaffer made all of this happen. He has set the bar extremely high for the rest of the vehicle sales pe ever had. Smooth , relaxed and enjoyable. Sheaffer made all of this happen. He has set the bar extremely high for the rest of the vehicle sales people of the World!!! I say all of this from past experiences. Sheaffer is an asset and a positive brand ambassador to the RBM team and Mercedes Benz. This was our first MB purchase but I know it’s not our last. Thank you Sheaffer!! More

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Michael Kolias was by far the best salesman I have ever worked with. He was honest and made sure I understood everything. The dealership was amazing looking and very professional! worked with. He was honest and made sure I understood everything. The dealership was amazing looking and very professional! More

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I honestly cannot say enough good things about RBM Alpharetta and, especially, Michael. My boyfriend and I spent multiple weekends shopping around at different dealerships, and after dealing with s Alpharetta and, especially, Michael. My boyfriend and I spent multiple weekends shopping around at different dealerships, and after dealing with several different salesmen, the difference between those dealerships and RBM was honestly night and day. From the moment we walked into RBM, the level of professionalism, hospitality, and genuine customer service was on a completely different level. We had the absolute pleasure of working with Michael, and I genuinely don’t think we could have asked for a better salesman. Michael was phenomenal from start to finish. He went above and beyond to make sure every single detail was taken care of. He made sure the car was in excellent condition, took the time to walk us through everything, and answered every question we had. And if he didn’t immediately know an answer, he made sure to find it. What impressed us the most was that Michael NEVER made us feel pressured. Not once. He didn’t feel like a salesman trying to make a sale — he felt like someone who was genuinely there to help us find the right vehicle and make sure we were comfortable with our decision. That is incredibly rare when buying a car. Michael also fought for us to get the best deal possible on our new Mercedes. You could genuinely tell that he cared about earning our business and making sure we left happy. He didn’t just sell us a car — he gave us an experience that we’ll actually remember. Every employee we interacted with was professional, friendly, welcoming, and genuinely seemed to care about making sure we had a great experience. After visiting multiple dealerships, RBM completely changed our expectations of what buying a car should be like. Absolutely incredible experience from beginning to end! More

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We have always enjoyed interacting with the team at RBM. Schaeffer was no xx and got the deal done in record time. The lady in finance was pleasant and the entire buying process has been more than adequate. Schaeffer was no xx and got the deal done in record time. The lady in finance was pleasant and the entire buying process has been more than adequate. More

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First, everyone was so friendly and helpful. The dealership itself is beautiful. Our salesman, Sheaffer, was a pleasure. He was very knowledgeable, friendly, and not pushy in the least. He a The dealership itself is beautiful. Our salesman, Sheaffer, was a pleasure. He was very knowledgeable, friendly, and not pushy in the least. He also did not try to oversell me, which I appreciated. I would recommend Sheaffer to any of my friends interested in a Mercedes. More

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Michael and the whole team were easy to work with and create a level of service that is unmatched in the automotive industry. create a level of service that is unmatched in the automotive industry. More

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We had a great buying experience yesterday, bought our second MB, Britt was very friendly and knowledgable, he was very detail in the entire buying process, he made our experience greater and memorable. second MB, Britt was very friendly and knowledgable, he was very detail in the entire buying process, he made our experience greater and memorable. I have also been servicing my C300 in RBM of Alpharetta for years, Location and the Customer service have been great, great showroom and service center, friendly people, clean and quite place if you are waiting. I would strongly recommend RBM of Alpharetta to anyone who is looking for buying MB. More

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RBM of Alpharetta has been the best dealership experience I have ever had. I feel blessed. I will return for all maintenance. I highly recommend them. Thank you RBM of Alpharetta! I have ever had. I feel blessed. I will return for all maintenance. I highly recommend them. Thank you RBM of Alpharetta! More

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Sheaffer Cheek was outstanding from end-to-end. This was my first van purchase, my first Mercedes-Benz purchase, and my first Airstream purchase, and he nailed all three. I felt in good hands the This was my first van purchase, my first Mercedes-Benz purchase, and my first Airstream purchase, and he nailed all three. I felt in good hands the whole time. He was transparent, timely, took as much time as I needed for my own education, and overall made a pretty laborious process go smoothly. He even handled my quirky sense of humor quite well, being the Southern gentleman he is. The real test is if I had to do it all over again, or if I would do it all over again, would I go anywhere else. Sheaffer would be the first guy I would call in this regard. Well done Sheaffer, and thank you! More

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