Rhonda Cook

Service is always great and fast. Staff is very communicate throughout the process. Thank you Staff is very communicate throughout the process. Thank you More

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Easy to make appointments and a minimal wait time for service completion. I had a very good service rep. service completion. I had a very good service rep. More

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Tracy Howe most excellent service advisor. Thanks Tracy for your advice and detail to service Thanks Tracy for your advice and detail to service More

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Brian in service has been exceptionally helpful maintaining my cherished, 20 year old Toyota Tacoma. It is running well and is again a dependable vehicle. Thank you Brian maintaining my cherished, 20 year old Toyota Tacoma. It is running well and is again a dependable vehicle. Thank you Brian More

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Technician who assisted me was very helpful and kept me informed of the work being done and it’s completion informed of the work being done and it’s completion More

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The reason I keep coming back is because of the customer service I receive from Rhonda! It is SO rare to have that kind of attention to detail, she is employee that you be rewarded, commended, valued, and service I receive from Rhonda! It is SO rare to have that kind of attention to detail, she is employee that you be rewarded, commended, valued, and highly appreciated. Her skill set is hard to find. More

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We have purchased two vehicles at Phillips Toyota. Vehicles have been trouble free. Service advisor, Rhonda, gives helpful advice and is always fair and knowledgeable. Vehicles have been trouble free. Service advisor, Rhonda, gives helpful advice and is always fair and knowledgeable. More

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Wow, what a difference in how my car rides! Excellent. Windshield wipers working well and I can even communicate with my husband hands free! Thank you! Excellent. Windshield wipers working well and I can even communicate with my husband hands free! Thank you! More

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I am 2 months new to Florida and I visited this dealership for the first time for my 40,000 miles checkup a couple days ago. I have a 2022 Toyota and they advised me that I needed to have a cabin f dealership for the first time for my 40,000 miles checkup a couple days ago. I have a 2022 Toyota and they advised me that I needed to have a cabin filter changed. At first I was hesitant but then when they showed me what was in my cabin filter I was astounded! A rodent had gotten into my car and decided to take up House and all the evidence was in the cabin filter including part of a mouse, acorns and Pine needles. This should’ve been found at the 30,000 mile check up where I used to live in Virginia. Since purchasing the car, I made sure I took my car into the dealership at every required checkup since I purchased a car. When the dealership here in Florida looked at my notes from my visits at the dealerships in Virginia they noted that the cabin filter had never been checked or replaced since I purchased the car in 2022. If it weren’t for this dealership checking the cabin filter, I would not have known. I was even smelling something bad in my car for quite some time, for example urine, but never know where it coming from. I’m grateful for this dealership for doing their job. If this review permitted me to upload a picture I would certainly do that because the cabin filter was disgusting. Thank you Phillips Toyota for doing a great job! More

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I had an oil change. It went quickly. Service was expensive but good. I was satisfied. It went quickly. Service was expensive but good. I was satisfied. More

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