Rhonda Cook
Rhonda Cook at Phillips Toyota

Rhonda Cook

Service Advisor

Phillips Toyota

8629 US-441
Leesburg, FL 34788

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5.0
209 Reviews
5.0

209 Reviews

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209 Reviews of Rhonda Cook

January 21, 2026

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Employee Rating

Staff is always courteous and friendly. I noticed yesterday that they walk you to your car when it’s ready- no more wondering around, lol ! More

by bobbybellanco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver, Tracey Howe

January 20, 2026

Dealership Rating
Employee Rating

Service department was polite and efficient. Great communications via both text & phone. Explained everything clearly and did not pressure me to get extras. More

by JudyBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver, Tracey Howe

January 16, 2026

Dealership Rating
Employee Rating

Quick response/repair to my sole auto even though I did not have an appointment. Kept me notified of progress of testing/repair More

by Lester
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 14, 2026

Dealership Rating
Employee Rating

My car had not been serviced for over two years. Because of health problems. It is running perfectly right now. More

by meljeane
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 14, 2026

Dealership Rating
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Timely and effective service and all of my concerns were handled. Service tech was very professional More

by chadillac7819
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver, Tracey Howe

January 14, 2026

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Employee Rating

Fast check in kept us informed on the progress. Comfortable waiting área. Nice clean dealership. More

by norm_j_2000
Service Price Transparency
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Recommend Dealer
Yes

January 13, 2026

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Rhonda and Tonya are the best service representatives ever! Their attention to detail is exceptional. More

by beresmuschett
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver

January 12, 2026

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Employee Rating

Son muy buena atención gracias excelente todo 🙏 son muy dedicado haci el cliente siempre hago mis servicios hay More

by Luis Miguel silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver, Tracey Howe

January 11, 2026

Dealership Rating
Employee Rating

Fast, friendly and fair service. They take care of you and communicate with in a timely manner. More

by RMesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Stiver, Tracey Howe

January 11, 2026

Dealership Rating
Employee Rating

When I got to the dealership I got attention to my problem immediately. Unfortunately they had to order a part to do a permanent fix. Waiting now to hear back. More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: She conferred with other but I have no other names

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