Rhonda Yeager
Rhonda Yeager at Montrose Ford

Rhonda Yeager

Mobile Service Coordinator

Montrose Ford

3960 Medina Rd
Fairlawn , OH 44333

Contact Me
4.8
17 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

20 yrs, 5 mos

Specialties & Trainings

SERVICE ADVISOR FOR MOBILE SERIVE/COORDINATOR CUSTOMER RELATIONS MANAGER FORD SPECIALIST FORD PASS SPEIALIST

4.8

17 Reviews

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17 Reviews of Rhonda Yeager

September 19, 2026

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Employee Rating

The service was excellent! The valet service arrived exactly on time, and I was updated when the vehicle arrived and when the service was complete. What a time saver! More

by alanbbutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mallory

September 19, 2026

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Employee Rating

I love the car pick up and drop off service, all the email and text reminders too. I had car in for oil change and during routine inspection, discovered 1 of my bushing arms was broken and needed repai More

by opportunityawaits3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Montrose Ford responded

Knowing that our pickup and drop-off service and reminders simplified your visit is rewarding to our service department. Our team is pleased we could work with Allstate to cover the repair of your Ford Escape’s bushing arm, rear shocks, and wheel alignment, saving you money. It’s great to hear the inspection video helped you see exactly what our technicians addressed. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 16, 2026

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Prompt service. Polite keep me updated on my truck. Nice service notes, over al good service. More

by Brendagrenzow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Engle

Sep 16, 2026

Montrose Ford responded

Honest communication is at the heart of our service department, so knowing you appreciated the updates and clear service notes on your Ford F-150 is gratifying. Thank you for the five-star rating. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 16, 2026

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Absolutely thrilled with the entire experience from buying my car to the service department being on top of my maintenance to the awesome gentlemen who did the mobile service More

by Mckenzie7111
Recommend Dealer
Yes

Other Employees Tagged: Tommy Creighton

Sep 16, 2026

Montrose Ford responded

Knowing the whole experience, from purchasing your Ford F-150 Hybrid to our maintenance care and mobile service, left you thrilled means a lot to our team. We’re glad the purchase process felt seamless. Our team is pleased we could keep your F-150 Hybrid maintained and bring mobile service right to you. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 15, 2026

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I was charged for my service but I have easy are. I have called three times and was told I’d get a call back and never did. Still trying to reach someone about this. More

by JEM6939
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

September 10, 2026

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Extremely satisfied with the service I have received from them. Highly recommend montrose ford to get any vehicle serviced. More

by chan.khanal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Montrose Ford responded

We’re glad the service on your Ford F-150 exceeded your expectations. Your recommendation means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 10, 2026

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They were very knowledgeable regarding my recent repair and made it in a timely manner, while keeping me informed each step of the way. More

by ksaban31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Montrose Ford responded

Your feedback about being kept informed during each phase of the repair highlights how our service team prioritizes clear communication. We’re glad we could complete the repair efficiently for your Ford Bronco. Hearing that our knowledgeable approach and clear updates met your needs means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 03, 2026

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Employee Rating

From picking up my Bronco to returning it Rick kept me updated. The video walk around by the technician was excellent. Very professional, it takes the edge off of wondering how any recommendation for repa More

by CorollaBill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Thurmer

Sep 03, 2026

Montrose Ford responded

Your mention of the technician’s video walk-around during the service on your Ford Bronco underscores our commitment to transparency. Knowing our regular updates from pickup to return helped you feel confident means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 01, 2026

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Employee Rating

The collision center did a timely repair of my Jeep. And when I had additional electrical issues following the repair, they came to my work where my car was to swap it out so it could be looked at more More

by E.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Engle , Chris

Sep 01, 2026

Montrose Ford responded

Hearing that our collision center’s quick repair and arranging an on-site swap at your workplace helped keep your Jeep Grand Cherokee L safe and drivable means a great deal to our service department. Thank you for trusting us, and we’re here whenever you need assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 30, 2026

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Employee Rating

Just got my oil changed I enjoyed the employees keeping me informed right on time More

by JIMMYBINGO330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick

Aug 30, 2026

Montrose Ford responded

Clear communication is central to how our service department operates. Thank you for noting that your Cadillac XT6 oil change was right on schedule and kept you informed. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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