Ric Funston

Great dealership. Easy to deal and with and honest people. Of course we will be back to buy our next car here Easy to deal and with and honest people. Of course we will be back to buy our next car here More

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STEVE B. Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Mary Shealy More

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Service at Bill Kay Nissan is exceptional. Frank, my service coordinator was kind, caring, and supportive. Routine services and newly identified issues were fully explained. I feel safe and am Frank, my service coordinator was kind, caring, and supportive. Routine services and newly identified issues were fully explained. I feel safe and am very thankful for all services provided. More

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Very punctual auto service was great the day I went. Appreciate good customer service. Will refer family and friends Appreciate good customer service. Will refer family and friends More

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Went in for a transmission issue, and it ended up costing me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job t me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job there was the mechanic, who identified the problem and pointed out the correct part that needed to be replaced. The estimate for the repair was over $2K, the bad part was misidentified in the written repair estimate. The written estimate that I received was so vague as to be useless. I took me some time, but ordered the correct part and fixed it at home for about $500. Trust their mechanics, distrust their staff More

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In the past few weeks, I sent an email to Justin Delgado regarding why in the service apartment in specific Rick Funston and Mike charged twice for the same services. Until today, I have not received any re regarding why in the service apartment in specific Rick Funston and Mike charged twice for the same services. Until today, I have not received any response from any of them. According to the facts and not explanation at all, it looks like they robbed me and took advantage of me as customer. Unfortunately, they are careless and lack professionalism. More

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The service manager was excellent in taking care of me. They always do the best work! They always do the best work! More

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I had a terrible experience with this location. They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even the They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even they couldn’t do anything about it. I ended up paying a huge amount I shouldn’t have been charged in the first place. I strongly advise against using the services at this location under any circumstances. More

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Why make appointments if you aren't going to honor the times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours before. More

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Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More

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