Ric Funston
Ric Funston at Bill Kay Nissan

Ric Funston | Page 14

Service Manager

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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4.3
877 Reviews

Dealership Experience

6 yrs, 9 mos

4.3

877 Reviews

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877 Reviews of Ric Funston

August 22, 2022

Dealership Rating
Employee Rating

Rick at service is amazing. He made sure that my car got all the repairs that was needed More

by D.j.Williams1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Bill Kay Nissan responded

D.j.williams1994, your wonderful feedback and rating mean a lot to us.

August 19, 2022

Dealership Rating
Employee Rating

Took very good care of us and did a nice job on the repair.great communication. More

by Gintres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Bill Kay Nissan responded

Hi Gintres, we are very happy to have provided you with such a positive experience!

August 19, 2022

Dealership Rating
Employee Rating

SUPER nice. I had an emergency. They took me right in… kept me informed .. would DEFINITELY go back. More

by jenniladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Bill Kay Nissan responded

Hi Jenniladybug, we are very happy to have provided you with such a positive experience!

August 19, 2022

Dealership Rating
Employee Rating

Avoid Bill Kay! Poor Service! They did NOT fix the problem with my Nissan Altima Sport! And service wanted $6,000 to repair it! There xxxxxxxxx excuse was a transmis More

by vaios.karagiannis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerimy Witt

Aug 19, 2022

Bill Kay Nissan responded

Very sorry you feel this way, But the issue we found with your vehicle is a F0 this tells us that there is a internal component failure (Trans ) Doing a software update will not correct the problem. Please call me Donnie Jorman Owner Loyalty Manager at v630 969 3200 ext. 1221. I also left you a voice mail message.

August 08, 2022

Dealership Rating
Employee Rating

The service is quick and friendly. Everything was processed without a hassle. I have no complaints. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Bill Kay Nissan responded

Hi John, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

July 27, 2022

Dealership Rating
Employee Rating

Were able to quickly fix car once parts arrived. Were quick to respond when I contacted them. More

by CMARTIN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt, TECH who fixed car

Jul 28, 2022

Bill Kay Nissan responded

Hi Cmartin73, we are very happy to have provided you with such a positive experience!

July 25, 2022

Dealership Rating
Employee Rating

I am always happy with the service. They always do a great job on my car. More

by DLACRI
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt

Jul 25, 2022

Bill Kay Nissan responded

Thank you for sharing your positive experience!

July 17, 2022

Dealership Rating
Employee Rating

I got good service from you. I appreciate you. I will continue with your services More

by YAW6044
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2022

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 15, 2022

Dealership Rating
Employee Rating

The service was efficient and provided excellent results. The seat was in excellent condition. I was extremely pleased. More

by greatoptimist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Bill Kay Nissan responded

Greatoptimist, thank you for your kind words and this wonderful review!

July 14, 2022

Dealership Rating
Employee Rating

Bill Kay has excellent customer service. Each time I visit, I get checked in right away, and they check to see if I need anything during my wait. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Bill Kay Nissan responded

Angela, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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