Ric Funston
Ric Funston at Bill Kay Nissan

Ric Funston | Page 4

Service Manager

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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4.3
877 Reviews

Dealership Experience

6 yrs, 9 mos

4.3

877 Reviews

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877 Reviews of Ric Funston

August 18, 2023

Dealership Rating
Employee Rating

Excellent service! The gentlemen in the service department could not be nicer. The people in the cashier office are excellent! Work on my car is always done well and in More

by Deb Truskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Bill Kay Nissan responded

Deb Truskey, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 14, 2023

Dealership Rating
Employee Rating

Fast and efficient service. They don't xx you and always provide sound recommendations for what is needed More

by JOHN.STURGEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Bill Kay Nissan responded

Thank you for your #1 rating

August 02, 2023

Dealership Rating
Employee Rating

Work seems to be done well, however I’ve had tire pressure caps missing the past two times. Although I asked for it to be replaced this time when I dropped it off, it was not again! A minor irritati More

by PNOSBISCH
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carl Beckstrom

July 30, 2023

Dealership Rating
Employee Rating

Pleased with service and results. The salesmen are always kind and helpful the mechanics also. More

by barbpearlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Bill Kay Nissan responded

Hi Barbpearlman, we are very happy to have provided you with such a positive experience!

July 29, 2023

Dealership Rating
Employee Rating

We've been using them for 12 years and always seems just fine. No complaints. More

by Jcgammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Kelly Poppleton, Robert Tyminski

Jul 31, 2023

Bill Kay Nissan responded

Jcgammons, we are glad we could help!

July 28, 2023

Dealership Rating
Employee Rating

Great customer service and a great knowledge of what had to be the mext step in process More

by benesquivel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom

Jul 31, 2023

Bill Kay Nissan responded

Hi Benesquivel23, we are very happy to have provided you with such a positive experience!

July 28, 2023

Dealership Rating
Employee Rating

Work wasn't completed correctly, now they refuse to fix it under the one year warranty. More

by Shasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 28, 2023

Bill Kay Nissan responded

Shasha I'm unable to find history of your visit under Shasha. Please call me Donnie Jorman Owner Loyalty Manager at 630 969 3200 ext 1221.

July 24, 2023

Dealership Rating
Employee Rating

My experiences so far with the Downers Grove location have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. More

by Stephaniejgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Kelly Poppleton, Robert Tyminski

Jul 24, 2023

Bill Kay Nissan responded

Stephaniejgamble, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 17, 2023

Dealership Rating
Employee Rating

I was in and out in no time! Very knowledgeable group. I even received a sparkling clean SUV. More

by gonzo481963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom

Jul 18, 2023

Bill Kay Nissan responded

Gonzo481963, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 07, 2023

Dealership Rating
Employee Rating

Rick and Kelly took good care of me. This was my first time coming to this location and I would consider shopping for my next car there in the future. The facility was kept. Ice and cle More

by ldrose13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Jul 10, 2023

Bill Kay Nissan responded

Ldrose13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

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