Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
Languages Spoken
English
Spanish
153 Reviews
Write a Review153 Reviews of Ricardo Cuellar
May 02, 2020
ENTER AT YOUR OWN RISK On Friday, May 1st, at noon, my husband and I made an appointment to test drive a used vehicle on Saturday, May 2nd at 3pm. The receptionist at Grieco On Friday, May 1st, at noon, my husband and I made an appointment to test drive a used vehicle on Saturday, May 2nd at 3pm. The receptionist at Grieco Honda went to great pains to explain that appointments were necessary during the COVID-19 crisis so that the vehicle could be cleaned prior to test driving, which I greatly appreciated. However, when we arrived at the appointed time, we were left waiting for ten minutes or so. After two different salesmen left me and my husband waiting, "Ray" returned to express his "tremendous regret" that the vehicle in question had been sold. It felt like some kind of a set up job, as they had my contact information and did not bother to contact me when they ... hmmm.... went to clean the vehicle prior to the test drive???!!! Where was that vehicle that they acted so concerned about cleaning before and after every test drive??!! Enter at your own risk. I will not again. As an essential worker who is willing to take on the personal health risk of exposure for the benefit of the public, I am all the more insulted by Grieco Honda's total disregard for both my personal safety and the safety and health of those I serve daily. I am left with the impression that they knew the vehicle we were interested in was already sold, but they wanted to lure us in despite the health risks connected to the pandemic. More
Other Employees Tagged: Ray Santilli , Haley
April 30, 2020
I went in with a car in mind that ended up being sold. Ricardo made sure I did not leave the dealership without a car. He really took the time to explain everything to my mother and I without leaving out Ricardo made sure I did not leave the dealership without a car. He really took the time to explain everything to my mother and I without leaving out any detail. His patience with us was admirable, even with all the time we were taking up. We really appreciate everything he did for us. I left extremely happy and left with all my questions answered! More
April 26, 2020
Ricardo made our buying experience at Grieco Honda super easy and convenient. We are extremely happy we made the decision to choose Greco for the 3rd time leasing. easy and convenient. We are extremely happy we made the decision to choose Greco for the 3rd time leasing. More
April 13, 2020
excellent knowledge and customer service Our sales representative Ricardo was very knowledgeable of what we were looking for and gave great customer service. I would recommend Grieco Honda t Our sales representative Ricardo was very knowledgeable of what we were looking for and gave great customer service. I would recommend Grieco Honda to all my family and friends. More
Other Employees Tagged: John Ferrell , John Ferrell is very knowledgeable and also gives great customer service as a Managrt in the finance area at Grieco
April 01, 2020
Grieco Honda, and Ricardo Cuellar specifically are the Gold Standard in the industry. This is our fourth transaction with Grieco and each time the experience has been top rate. Gold Standard in the industry. This is our fourth transaction with Grieco and each time the experience has been top rate. More
March 25, 2020
Ricardo was an absolute pleasure to work with and I will be back for my next purchase. I appreciate the level of honesty and communication throughout the whole process. Thank you! be back for my next purchase. I appreciate the level of honesty and communication throughout the whole process. Thank you! More
Other Employees Tagged: John Ferrell
March 17, 2020
Made experience simple The staff was very helpful and patient in answering all of my inquiries. My trade-in value was fair and they were able to take care of the transfer of The staff was very helpful and patient in answering all of my inquiries. My trade-in value was fair and they were able to take care of the transfer of vehicles very rapidly. Ricardo was very pleasant and extremely thorough, making sure I was clear and comfortable every step of the purchase process. More
March 17, 2020
Dealership is very professional and their cars are well taken care of. Ricardo and his uncle are excellent salesman and try their best to help both the needs of the business and the customer without any co taken care of. Ricardo and his uncle are excellent salesman and try their best to help both the needs of the business and the customer without any cons or tricks. More
Other Employees Tagged: Juan Cuellar

