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Bill Jacobs Volkswagen
Naperville, IL
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 23, 2026
Chad and Gerardo were fantastic.
Very positive experience. I would recommend them to my friends and family. Nice work gentlemen!
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by shayb
Employees Worked With
Chad Simon , Gerardo Martinez
February 18, 2026
This is coming from a person who's in the industry and a
finance manager too.
I would strongly caution anyone considering purchasing a warranty or any additional products from this company. After calling
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by emma
Employees Worked With
Chris VerHagen, Darren Heath
February 18, 2026
I had an excellent experience working with Gerardo
Martinez while purchasing my 2025 VW Jetta. From the very beginning, Gerardo was professional, knowledgeable, and genuinely committed to helping me f
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by Uttej
Employees Worked With
Gerardo Martinez
