All Salespeople
Sales Department
Bill Jacobs Volkswagen
Naperville, IL
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 23, 2026
Chad and Gerardo were fantastic.
Very positive experience. I would recommend them to my friends and family. Nice work gentlemen!
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by shayb
Employees Worked With
Chad Simon , Gerardo Martinez
February 18, 2026
This is coming from a person who's in the industry and a
finance manager too.
I would strongly caution anyone considering purchasing a warranty or any additional products from this company. After calling
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by emma
Employees Worked With
Chris VerHagen, Darren Heath
February 18, 2026
I had an excellent experience working with Gerardo
Martinez while purchasing my 2025 VW Jetta. From the very beginning, Gerardo was professional, knowledgeable, and genuinely committed to helping me f
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by Uttej
Employees Worked With
Gerardo Martinez

